With over 30 years in the mailing industry, Ray DeLacqueseaux, VP of Operations at Kaleidoscope Services, knows the value of a strong partnership. He considers Pitney Bowes one of the most dependable and effective collaborators in his career.
"PB, by far, has been one of my best partnerships in my 30-year history.”
Kaleidoscope, a High Trust Certified company, has built its reputation on purpose-driven mail and an unwavering commitment to quality. That commitment extends to their partnerships—especially those that enhance transparency, efficiency, and performance.
A partnership that delivers
Streamlined flat mail processing
A major milestone in the partnership was the successful onboarding of Kaleidoscope’s flat mail. With Pitney Bowes' advanced automation and technology, including 2D barcode scanning, Kaleidoscope is now able to capture job numbers in real time—enabling accurate, client-level billing and improved operational efficiency.
Alignment in communication and values
Both organizations value clear, consistent communication. From onboarding through daily operations, Kaleidoscope receives responsive, solution-oriented support from every level of the Pitney Bowes team. This shared approach ensures a seamless working relationship.
Presort leadership and reliable execution
Pitney Bowes’ leadership in presort services has provided Kaleidoscope with confidence in quality control, which is essential to maintaining their certification standards. With reliable processes and proven execution, the partnership continues to drive results.