Finance case study
How a top US financial enterprise centralized shipping control and cut costs for 200,000 users

As the bank closed physical branches, thousands of remote workers were left without a cost-effective way to send mail and packages. To manage rising volume and costs, the bank needed a secure, standardized national shipping process. Their aging in-house system couldn’t keep up—and with a carrier strike looming, fast implementation and ease of use were critical.

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Leading US Bank centralizes shipping & cuts costs for 200,000 users

As the bank closed physical branches, thousands of remote workers were left without a cost-effective way to send mail and packages. To manage rising volume and costs, the bank needed a secure, standardized national shipping process. Their aging in-house system couldn’t keep up—and with a carrier strike looming, fast implementation and ease of use were critical.

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200K
Users
5,500
Locations
400K+
Cost centers
“This was the smoothest software installation in the bank’s history”
— Vice President of Operations
Pitney Bowes helped the bank support a growing remote workforce with standardized shipping procedures while reducing costs and mitigating risk.
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Savings
  • Multicarrier pricing options
  • Deep discounts on everything they ship and mail
  • Eliminated the cost of postage meters at low volume locations
  • No longer need IT for updates or dedicated in-house administrator
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    Security

    Client data is protected with the following security standards:

  • VPAT Compliant – Accessibility: WSCAG & Web Accessibility
  • CCPA/GDPR Compliant
  • SOC 2 certified
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    Scalability
  • Easily scaled to handle all 5,500 US locations including remote workers
  • Planning to expand solution into their international locations
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    World-class Service
  • Rapid implementation mitigated risk of disruption from looming carrier strike
  • Pitney Bowes handled all admin and training
  • One integrated solution provides complete visibility and control across the entire enterprise.

    Outbound Shipping Mailing Analytics Tracking & Distribution
    • Easily compare rates across multiple carriers to find the fastest and most affordable delivery option
    • Access special carrier rate discounts
    • Set business rules and standardize sending processes
    • Easily print stamps – by roll or sheet
    • Save on Certified Mail with ERR
    • Eliminate postage meters and related costs at low-volume locations
    • Automatically capture accurate usage and spend data enterprise wide
    • Gain visibility into spend by department and user
    • Accurately allocate costs
    • 15-site pilot program ParcelPoint™ Smart Lockers allow secure self-service pickup of packages and assets
    • PitneyTrack® Inbound provides full chain of custody visibility for sensitive documents

    Need more information on our financial services solutions? We are here to help

    Need more information on our financial services solutions? We are here to help