In the News




WWD | The Great Consumer Dispersion

New data from Pitney Bowes shows the economic and societal impacts from the dispersal of consumption due to COVID-19.


BOSS Magazine | E-commerce Ease, Delivered

Pitney Bowes has been powering the flow of commerce across borders, brands and barriers for over a century. Their path of invention and visionary steps have garnered the Stamford, Conn., company a unique place in American history and in the annals of global commerce.


Chain Store Age | Survey: Younger consumers to lead charge in increased spending this summer

The retail industry is set for an optimistic few months, with U.S. consumers — both those vaccinated and not – set to increase spending this summer across key product categories. Consumers plan to spend 12% more on sporting goods and 9% more on apparel and footwear, home and garden products this summer than last, according to the latest BOXPoll survey from Pitney Bowes Inc.


Parcel & Postal Technology International | The opportunities available in the returns sector for postal operators

But there is a need for agility among posts that have previously had other priorities. “Post offices are typically known for being able to operate on a large scale,” says Joe Ballato, returns product director at Pitney Bowes. “Their focus has traditionally been on the physical service and secondarily on the technology or customer service.” He says more is required: “When it comes to returns, consumers also expect a great online experience, in addition to fast and inexpensive transportation.”


e-commerce magazin | Same day delivery is history: Germans are surprisingly patient when it comes to shipping

After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry. | Pitney Bowes' Lautenbach Looks Beyond the Pandemic

Marc Lautenbach, president and CEO, reflects on this past year and shares his insights on "looking beyond the pandemic" in a recent interview with CBIA‘s president and CEO Chris Dipentima. | Pitney Bowes Provides Credit and Investment Services That Add Value to Its Primary Business Logistics Product Line

Christopher Johnson, SVP and President Global Financial Services, is quoted throughout this article, which features our Global Financial Services business and highlights Pitney Bowes history of fueling the rise of small businesses. “When many of the company’s long-time clients began to report unmet financial needs, the company added credit and capital products to meet that demand.”


Royal Mail Market Reach | Eight reasons mail is the right channel for fundraisers to use now

This guest blog post exploring the power and effectiveness of mail for charities has been written by Ryan Higginson, Vice President & UK/ROI Country Leader, Sending Technology Solutions, Pitney Bowes.


TechCircle | The role of data engineering and data science in the shipping industry

In this article, Pankaj Sachdeva, vice president, innovation and India site leader, talks about how data is generated, captured, and leveraged during the shipping process. He also shares interesting use cases where data science is applied for prediction and operational optimization in the shipping industry.


BW People | Future Trends of Diversity & Inclusiveness at the Workplace

In this byline article, Ruchi Bhalla, Vice President, HR, APAC and India Country Leader talks about the role of Diversity and Inclusion in creating a positive and winning work environment. She highlights future diversity trends – making inclusion a strategic priority, creating a strong cultural foundation for inclusion, adoption of HR technology to minimize biases and re-engineering the employee experience.


Savoy | Pitney Bowes: Translating the Dream into Reality

Byline article by Sheryl Battles, VP, Global Diversity Inclusion and Engagement on Pitney Bowes legacy of inclusion and actions to advance our diversity and the inclusiveness of our culture, workforce, supply chain and communities in which we operate.



WSJ | Stores Have a Mission: Getting You to Keep That Thing You Bought Online

Consumers got comfortable buying everything from groceries to makeup online, as brick-and-mortar stores temporarily shut and anxiety mounted about spending time indoors. In a recent survey by technology company Pitney Bowes, 42% of consumers said they plan to shop even more online once the pandemic ends than they do now.


Freight Waves | Will Postal Service parcel rate hikes cause a shipper rethink?

The larger issue is that parcel shippers of all stripes overpay to the tune of about 13%, according to Jason Dies, executive vice president of Pitney Bowes Inc., the Postal Service’s largest workshare partner, and president of Pitney Bowes’ Sending Technology Solutions, whose SendPro software helps parcel shippers compare rates, carriers and service options. Postal Service parcel rates can vary widely, and the IT tools finally exist for shippers to identify and exploit any anomalies for their benefit, Dies said in an interview.


PARCEL | Mapping the incredible growth trajectory of the global parcel shipping industry

Insights from SendTech President, Jason Dies, on the incredible growth trajectory of the global parcel shipping industry, can be found on p32 and p33 of the Jan/Feb edition of PARCEL magazine.


Vogue Business | The single-use plastic overhaul is coming for fashion

“More than 100 billion packages are shipped each year across 13 major global markets, a figure expected to double by 2026.” Vogue Business cites the Pitney Bowes Parcel Shipping Index in its report on single use plastics in fashion.


MM Logistik | That's how parcels reach their goal faster

In its Parcel Shipping Index, Pitney Bowes estimates that last year was a record year for German CEP services - with over 4 billion parcels nationwide. In view of this sheer mass, the industry is faced with the question of how parcel delivery can be further optimized.


SDC Executive | 5 Critical Lessons SMBs Can Learn from the Impact of COVID-19

In this byline article for Supply and Demand Chain Executive, Jason Dies, Executive Vice President and President, Sending Technology Solutions, shares five lessons learned during Covid that small businesses can use to build a strong foundation for 2021.


Channel Life | Future trends for parcel sending and e-commerce

Byline article by Pitney Bowes head of shipping for A/NZ Ben Seal on trends that emerged in 2020 and are here to stay.


ELFA | It’s Time for Lenders to Step Up and Support the Small Business Community

Byline article by Christopher Johnson, Senior Vice President and President, Pitney Bowes Financial Services for the March/April edition of the Equipment Leasing and Finance Association (ELFA) magazine.


IT Brief | Managing health, safety, and security with visitor management systems

The workplace is evolving, and organizations across different industries accelerated their digital adoption and transformation in response to the pandemic, integrating new technology solutions and ways of working. In this byline article by Stephen Darracott, Pitney Bowes VP and country manager for ANZ and Japan, writes about visitor management solutions’ crucial role in security.


e-commerce magazin | Same day delivery is history: Germans are surprisingly patient when it comes to shipping

After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry.



Retail TouchPoints | Six Things the Consumer of 2021 Really Wants

Six things we learned consumers want from retailers heading into 2021 from Pitney Bowes weekly consumer research BOXpoll.


Freight Waves | Commentary: 7 ways small business can cut parcel-shipping costs

SendTech President Jason Dies shares ways small and medium-size businesses can mitigate parcel delivery costs in this byline article for Freight Waves.



WSJ |  Data Science Focus Delivers for Pitney Bowes

Pitney Bowes Inc.’s expansion into software-powered logistics has helped the century-old company capture a piece of a booming e-commerce market sparked by the coronavirus outbreak, the company’s chief innovation officer says.


Supply Chain Dive | Pitney Bowes offers same-day delivery as fast as 2 hours with gig economy last-mile partners

Pitney Bowes launched a door-to-door same-day delivery service within its SendPro platform, the company announced Tuesday. "Same Day Delivery rates are on par or slightly lower than the typical next day air service from the major carriers," Shemin Nurmohamed, senior vice president of product management at Pitney Bowes, said via email. The program is intended for shippers in locations that facilitate two-hour windows, shipping parcels weighing up to 50 pounds distances of 50 miles or fewer.


Forbes | Leadership Quotes From 10 Transformative CEOs During 2020

CEO Marc Lautenbach is quoted in the article "Leadership Quotes From 10 Transformative CEOs During 2020"


WWD | Holiday Season Kickoff Reveals Permanent Shifts in Consumer Preferences 

In a report by Pitney Bowes and Morning Consult, researchers said “online shopping habits expedited by the pandemic are here to stay this holiday season.”


Great Place to Work® Institute | Pitney Bowes Named One of India’s Top 25 Best Workplaces in IT & IT-BPM for 2020 


Economic Times India | With changing landscape, leaders must be agile and empathetic 

“The post-Covid era will usher in a new beginning for the talent landscape. Workplaces will be hybrid with a mix of remote and on-site operations.” – Ruchi Bhalla, VP Human Resources, Pitney Bowes India


WSJ | Logistics Report

Logistics Management | Pitney Bowes Parcel Shipping Index points to major parcel volume and revenue gains

As more consumers remain hunkered down at home, due to the COVID-19 pandemic, the parcel sector continues to reap the benefits, in for form of increasing volumes. It is fair to say that was a key finding in the Parcel Shipping Index, which was issued this week by Stamford, Ct.-based Pitney Bowes, a global technology services provider of commerce solutions powering billions of transactions.


Supply Chain Dive | Parcel shipments passed 100B in 2019, will more than double by 2026: Pitney Bowes

Pitney Bowes predicts global parcel volume will reach 220-262 billion annual parcel shipments by 2026 due to the quickening pace of e-commerce offerings from retailers and adoption from consumers around the world.


Internet World | New record: over 100 billion parcels worldwide

Last year, for the first time, over 100 billion parcels were sent worldwide, according to the current "Parcel Shipping Index" from Pitney Bowes. For comparison: in 2018 there were 87 billion shipments. In 2019, 3,248 parcels were sent per second worldwide.


Parcel and Postal Technology International | Pitney Bowes report shows global growth of parcel industry

Global e-commerce, shipping, mailing, data and financial services technology company Pitney Bowes has released its latest Parcel Shipping Index report, which found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion.


Suddeutsche Zeitung | Every German receives an average of 44 parcels a year

Statistically speaking, hardly a week goes by in which the average German does not receive at least one parcel: private individuals and companies in this country received 3.65 billion consignments last year. And everything points to the fact that the industry around DHL and Hermes will beat this record again in 2020. That emerges from a study that the postal service provider Pitney Bowes will publish this Tuesday. If you calculate the sheer amount down to all residents, the average is 44 parcels per person per year.


Tamebay | Global parcel volume exceeds 100 billion for first time ever

Pitney Bowes have today released their latest Shipping Index which has found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion. Forecasts predict that global parcel volume is likely to continue increasing due to uncertainty fueled by the global pandemic.


Footwear News | Consumers Care More About Quality of Experience Than Brand Values, When Made to Choose

The growing national conversation around issues like social justice and sustainability has infiltrated retail too, particularly in relation to brand marketing. But new data from Pitney Bowes suggests that this emphasis may be outsized, with consumers choosing quality of experience over aligned values when push comes to shove.


Hartford Courant | Pitney Bowes, turning 100, shifts to ecommerce as its trusted postage meter recedes into the past

Pitney Bowes Inc., known for its postage meter that was a staple in the pre-digital age, turns 100 this year, just in time to prove it knows how to make money in ecommerce.



Money | The best places to live in America

Forbes | Digital transformation and the future of ecommerce with Pitney Bowes CMO

The Modern Customer podcast | Pitney Bowes CMO on digital transformation and the future of ecommerce

Forbes - From mailing to shipping: Lessons in marketing transformation

Chief Marketer | CMO Q&A: How Pitney Bowes is targeting individuals

Tech UK | Guest blog: The new foundation for ‘smart’

Bloomberg | Here’s who owns the most land in America

Computing | You must be inclusive for diversity initiatives work

Internet Retailing | Guest blog: Top retailers share their 3 secrets behind successful stores

Chief Marketer | B2B Customer experience: Why CX matters across the entire funnel

Monitor Daily | Wheeler Financial secures two transactions for Eagle Access

HR Zone | 10 tips to improve a company’s internal mobility

GIS Cafe | Pitney Bowes Announces PBLocator Geocoding for ArcGIS

Authority Magazine | Pitney Bowes VP Rose Velez-Smith: “Everyone wants to feel like they are adding value, so including employees in important decisions and initiatives is key”

GIS Lounge | European Global Position System Failure Points to the Importance of Location Technology

Monitor Daily | Wheeler Financial Provides Funding to Ghilotti Bros to Support Growth

CMO Magazine | How IPG Mediabrands re-invented its location analytics

The Drum | Omnichannel is best suited for all generations, CMO Council study says

Women's Wear Daily | Pitney Bowes Inks Deal with ReBOUND to Expand Returns Capabilities

Post & Parcel | Pitney Bowes and ReBOUND Team Up on Global Returns

DC Velocity | Pitney Bowes partners with British returns specialist for cross-border e-commerce

Logistics Manager Magazine | ReBOUND and Pitney Bowes partner

TheStreet | Pitney Bowes And ReBOUND Link Networks To Speed And Simplify International Returns For Global Retailers

Pitney Bowes  | Pitney Bowes Thought Leadership in Location Intelligence Aligns with Forrester’s Research



GovTechReview | Interview: Nigel Lester, Pitney Bowes Software

Risk and Insurance | Property data - why it's worth more than you think

BankingNews | Chatbots Become Regular Communication

Tamebay | Look to marketplaces for a masterclass in shipping

ITProPortal | Study reveals Millennials expect fast refunds, older consumers are thrifty but tolerant

Business Matters | Mail is for life, not just for Christmas

Internet Retailing | Georges Berzgal on Internet Retailing

Corporate Risk and Insurance | Property data - why it's worth more than you think

Catalyst | Pitney Bowes: Helping Women Push Boundaries, Achieve Dreams

Economic Times | We are helping SMBs take the complexity out of shipping: Pitney Bowes' Jason Dies

▶️ YourStory | Reinventing Shipping & Mailing with new age tech: In conversation with Jason Dies and Manish Choudhary from Pitney Bowes

▶️ Global News | Money 123: What to know before engaging in Cross-border shopping

▶️ CNBC TV-18 | Manish Choudhary on 'Redefining Shipping'

▶️ CNBC | Black Friday promotions last year and this year are similar, says pro

▶️ ZDNet | DevOps and Agile for Digital Transformation

▶️ Yahoo! Finance | What to expect this holiday shopping season

▶️ | What Retailers and Consumers Can Expect This Holiday Season

Internet Retailer | Most consumers were 'let down' by online shopping last holiday season

Stamford Advocate | Pitney Bowes sees revenues rise in third quarter

Multichannel Merchant | Study Finds U.S. Preference for Free Shipping Dropping Slightly

▶️ Postal and Parcel Technology International | Report on the 2018 Pitney Bowes Global Ecommerce Study

India Info Line | Frequency of online shopping up significantly in India, finds Pitney Bowes Global Ecommerce Study

▶️ Inside Indiana | Pitney Bowes Looks to Set 'New Standard' in Greenwood

Daily Journal | New shipping hub opens, will bring 200 more jobs

eCommerce Bytes | Pitney Bowes Steps Up Its Ecommerce Game

GIS Lounge | Layers and the Future of Data and Analytics in Business

Westfair | Pitney Bowes offers identification match product for financial institutions

Geospatial World | 3 reasons every business should think about location intelligence

▶️ Welt | Gratisversand? Nur noch zwischen 11 und 13 Uhr!