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Q1 2023

WSJ | Uncertain Economy Spurs Growth in AI-Powered Office Automation

This week, the Wall Street Journal published a story on AI-Powered Automation. James Fairweather, Chief Innovation Officer, contributed significantly to the story positioning him and PB with technology and problem solving at its core (a nice nod to the business strategy).


Forbes | Handling Jobs That May Not Be Suitable For 100% Remote

Marc B. Lautenbach, President and Chief Executive Officer, contributed to a story about remote working in Forbes. He adds “There are orthodoxies out there that you can't drive culture in a remote way, or, that you can't onboard people, expect productivity or drive innovation remotely. We're not finding that to be true.”


Axios | USPS stamp prices increase starting Sunday

Jason Dies, an executive vice president at Pitney Bowes, said costs are also increasing for other carriers and that the increases will impact consumers if businesses don’t change their current shipping processes.

“Consumers are going to see higher shipping costs or slower delivery options with businesses looking to cut costs trying to maintain free shipping,” Dies told Axios.


Sourcing Journal | Chain Reaction: Pitney Bowes’ Vijay Ramachandran on Improving Logistics and Meeting Sustainability Goals

Vijay Ramachandran, VP, go-to-market (GTM) enablement and experience at Pitney Bowes, discusses how the company is helping its retail partners improve sustainability and rethink return strategies.


Small Business Currents | Despite Talk of Recession, You Can Still Bet on Small Businesses

Christopher Johnson, SVP and President, Global Financial Services, discusses the current SMB market, why SMBs are still a smart investment and Pitney Bowes’ renewed commitment to Main Street through the Pitney Bowes Bank.


Digital Commerce 360 | Holiday returns decline as retailers raise fees

Online returns cost retailers an average 21% of order value, according to a survey of more than 150 digital and omnichannel brands conducted by Cipher Research on behalf of Pitney Bowes, a shipping and mailing company. In that same survey, 70% of retailers said they are actively trying to lower the cost of returns by addressing transportation and/or processing costs.


IDA Design Awards | PitneyShip Cube honored with 2022 International Design Award

The PitneyShip Cube solution has received the highest level (Gold) 2022 International Design Award in the Product Design category, specifically Office Equipment.


Transtopics, India | Trends & Predictions for Logistics and Supply Chain in 2023

Transtopics, a leading trade publication that provides latest industry news on the shipping, logistics and transport, published an article by Pankaj Sachdeva, VP Data Science & Analytics and Managing Director, India Innovation, Pitney Bowes. In the article, Pankaj talks about the changing face of the supply chain industry and highlights upcoming trends including – Fast & Slow Ecommerce, Digitization of Logistical Operations, Data Analytics & Robotics and Automation. The article has been printed in the January issue of the magazine.


Parcel and Postal Technology International | Pitney Bowes launches SendPro MailCenter system

Global shipping and mailing specialist Pitney Bowes has launched the SendPro MailCenter system, the latest evolution of its SendPro digitally connected sending technology portfolio.


My TechDecisions | Five Ways to Embed Data Science into the Logistics Industry

A byline article by James Fairweather, EVP and Chief Innovation Officer, on ways to embed data science in product and service development, was published this week in My TechDecisions. My TechDecisions is an online technology trade publication focusing on the IT concerns of technology decision makers.


Reuters | Microsoft to invest in autonomous trucking startup Gatik -sources

In the first quarter this year, Gatik plans to integrate its class 6 autonomous box trucks into the Pitney Bowes (PBI.N) ecommerce logistics network in Dallas, Texas, aiming to boost deliveries and reduce logistics costs.


Logistics Management | ShipMatrix data highlights solid holiday on-time performance ranges for major parcel carriers

In looking back at the lack of needed parcel capacity over the course of the pandemic in 2020 and 2021, ShipMatrix observed that it led to the entrance of new market competitors, including Pitney Bowes, Quiet Platform, and OSM Worldwide, whom, the firm said, may have pushed the national carriers towards hitting higher ODP rates. And ShipMatrix said that comes with the caveat the USPS handles last-mile delivery for those three companies.


Seeking Alpha | Pitney Bowes continues to rise amid increased activist attention

Pitney Bowes (NYSE:PBI) stock rose sharply on Monday, extending a notable gain on Friday, amid more vocal activist investor attention. Hestia Capital Partners announced its intention to file a preliminary proxy statement and accompanying universal proxy card to nominate directors on Friday during an interview with Yahoo Finance.


CFO Dive | Financial services, Black America and the evolution of DEI

Despite the rise of corporate diversity initiatives, Christopher Johnson, Senior Vice President and President Global Financial Services, writes systemic hurdles still keep many minorities from working in finance.


PB Blog | A Diverse Workforce: Now More Essential Than Ever

In a thought leadership blog, Christopher Johnson, Senior Vice President and President Global Financial Services, shares how Black History Month is an opportunity to celebrate the distance we have traveled and to reflect on the future, and how creating a diverse workforce is now more essential than ever.


American Diversity Report | [Podcast] DEI Financing and Lending

Hear Christopher Johnson, Senior Vice President and President Global Financial Services, discuss the important trends he sees in the small business lending space, particularly for diverse people.


The New Warehouse | [Podcast] 360: Logistics Innovation with Pitney Bowes

Live from Manifest 2023 in the Pitney Bowes booth, The New Warehouse podcast interviews Stephanie Cannon, Senior Vice President of Operations Excellence and Collaborative Innovation at Pitney Bowes. Stephanie discusses Robots as a Service (RaaS), autonomous transportation, and the collaborative innovation program with robotics companies like Plus One Robotics and Ambi Robotics.


Nasdaq | Pitney Bowes (PBI) Declares $0.05 Dividend

Pitney Bowes said on February 6, 2023 that its board of directors declared a regular quarterly dividend of $0.05 per share ($0.20 annualized). Shareholders of record as of February 16, 2023 will receive the payment on March 14, 2023. Previously, the company paid $0.05 per share.


Supply Chain Dive | Pitney Bowes wants heavier parcels in its network to boost profits

A lack of heavier parcels in Pitney Bowes’ network weighed on its financials in Q4, and the company is now shifting its focus to acquiring more volume in that weight class, President and CEO Marc Lautenbach said on a Jan. 31 earnings call.



Q4 2022

eSeller365 | 2023 Ecommerce Predictions – 33 Industry Experts Predict Your Biggest Opportunities For The New Year
Gregg Zegras, EVP and President, Global Ecommerce, was quoted alongside 33 ecommerce experts on 2023 predictions. He shared data from BOXpoll on the importance of a tailored delivery experience and opportunities for ecommerce sellers to sell where customers will be looking: social media, marketplaces, and their own websites.


Forbes | Autonomous Vehicles Reality Check Part 3: Robots Moving Freight
This year Gatik announced Georgia-Pacific, KBX and Pitney-Bowes as new customers in the Texas market and began fully driverless deliveries with Loblaw, Canada’s largest retailer, with whom they have been operating since 2020 in Ontario.


Yahoo! Finance | Global-e Online Ltd. (NASDAQ:GLBE) Q3 2022 Earnings Call Transcript
In parallel, we are working on building our road map for the growth of the marketing and demand generation capabilities we acquired as part of the transaction, as well as the extended partnership with Pitney Bowes for its advanced logistics solutions and joint approach to merchants.


The Sunday Times | Rivals race to stamp on Royal Mail as strikes take a toll
Georges Berzgal, senior vice-president of international ecommerce at US delivery firm Pitney Bowes, said the market for drivers was competitive. “We’ve had to increase our rates to attract and, as important, keep our staff”.


Dallas Morning News | The battle of humans vs. robots reaches a ‘turning point’
In March, mailing giant Pitney Bowes inked a $23 million deal with Ambi Robotics to use the company’s picking-and-sorting robots to help sort packages of various shapes, sizes and packaging materials.


Digital Commerce 360 | Rising shipping costs dampen margins at FishUSA Inc.
In 2022, carriers implemented a 5.9% general rate hike across U.S. parcel carriers, which include FedEx Corp. (express and ground), United Parcel Service, DHL Express, Lone Star Overnight and Pitney Bowes, according to the carriers’ websites. That’s up from 2021, when U.S. parcel carriers instituted a 4.9% price increase.

Logistics Management | 2022 in Review: Who’s most responsive to change?
There were 159 billion parcels shipped worldwide in 2021, according to Pitney Bowes. The figure more than tripled in the past seven years, with the U.S. remaining the largest by parcel spend ($188 billion of $491 billion globally). The world’s three biggest markets—China, the United States and Japan—accounted for 87% of global parcel volumes in 2021.


Supply Chain Drive | Parcel carrier Better Trucks to double coverage area
Shippers have become more receptive to using delivery providers outside of FedEx and UPS, which dominate the marketplace — smaller parcel carriers nearly doubled both their package volume and revenue last year, according to the Pitney Bowes Parcel Shipping Index.


Retail Drive | Package theft surged 47% in November, study says
Although package thefts are on the rise, the improving speed of package deliveries is a good sign, given that online holiday sales are expected to rise this year. According to an October Adobe Analytics report, e-commerce sales will reach $209.7 billion between Nov. 1 and Dec. 31, a 2.5% bump from 2021. Last year, ongoing supply chain disruptions slowed down e-commerce orders, resulting in lower volumes than years past. In its Q4 earnings report, Pitney Bowes CFO Ana Chadwick said its U.S. parcel volumes were 20% below what the company anticipated for the peak season in 2021.


Multichannel Merchant | Pitney Bowes Investor Calls for Board Takeover, New CEO
Pitney Bowes will get a board makeover with an installed majority and a new interim CEO, if investor Hestia Capital has its way, actions that have led management of the ecommerce and parcel consolidation firm to take defensive measures.


WSJ | Leased Robots Roll in to Help Logistics Firms Handle Holiday Crush
Pitney Bowes Inc., the 102-year-old mail and package processing firm, last year deployed subscription-based robots at its Stockton, Calif., e-commerce hub to sort parcels during the holiday season. The extra robots, provided by Berkeley, Calif.-based Ambi Robotics Inc., helped the company handle a surge of packages, it said.

Pitney Bowes now expects to have at least 68 Ambi Robotics systems operating in nearly a dozen of its e-commerce hubs globally within the next three months, part of a four-year $23 million deal announced earlier this year, a Pitney Bowes spokesman said.


Transport Drive | Parcel carrier Better Trucks to double coverage area
Shippers have become more receptive to using delivery providers outside of FedEx and UPS, which dominate the marketplace — smaller parcel carriers nearly doubled both their package volume and revenue last year, according to the Pitney Bowes Parcel Shipping Index.


FreightWaves | Can FedEx dig Ground Economy out of a hole?
FedEx Corp.’s ground delivery unit, FedEx Ground, spent several years shifting last-mile delivery traffic from a long-standing partnership with the U.S. Postal Service to its own network.

Parcels scattered to multiple alternatives. UPS Inc. (NYSE: UPS), the U.S. Postal Service, and parcel consolidators like DHL e-Commerce and Pitney Bowes Inc. (NYSE: PBI), companies that aggregate huge parcel volumes that are inducted deep into the postal infrastructure for residential deliveries, got their share.


CBC | Family says Amazon shipped fake product, refuses refund until 'correct' item returned
Online retailers in general lose an average of 21 per cent of a returned item's original value — once costs for shipping, processing and restocking are factored in — according to a U.S.-based study by Pitney Bowes earlier this year.


Multichannel Merchant | Pitney Bowes Combines Scale, Label Printer for SMBs

Parcel consolidation and ecommerce firm Pitney Bowes has developed an innovative device designed for smaller merchants that can be used to both print shipping labels and weigh packages, as well as process orders from marketplaces and platforms using companion software.


CXO Today | Digital transformation driving continuous growth trajectory in India’s Parcel Industry

CXO Today engaged in an exclusive interview with Mr. Venkat Rao, Vice President & Country Head, Sending Technology Solutions, ANZ, India & ASEAN at Pitney Bowes, on the Shipping and Ecommerce industry trends in 2023.

The Current | PitneyShip Cube boxes label printer, scale for ecommerce sellers

The new device from Pitney Bowes combines hardware and an app to help sellers process orders at home.

eCommerce News | Pitney Bowes Launches All-in-One Shipping Tool for Online Sellers
Pitney Bowes launched a shipping-label printer on Monday with a built-in scale and WiFi. The PitneyShip Cube works with companion software to let sellers process orders from Amazon, eBay, Shopify, and other ecommerce platforms.

The Current | Singles' Day: The US can learn from China's ecommerce extravaganza
Vijay Ramachandran, VP Marketing Strategy and Planning, Pitney Bowes Global Ecommerce, talks about the shopping holiday that helped inspire Prime Day, and what makes it so massive.

Financial Times, UK | UK faces late parcel deliveries over Black Friday and Christmas
This week, the Financial Times, one of the world’s leading news organizations with an incredible reach of 37.6 million, published an article quoting UK data from the Pitney Bowes Parcel Shipping Index. The article said: “Royal Mail is the UK’s leading courier, delivering 30 per cent of the country’s parcels last year, according to logistics group Pitney Bowes.”

Financial Times, UK | Royal Mail in crisis: can the service survive the strikes?
The Financial Times published a second article quoting UK data from the Pitney Bowes Parcel Shipping Index. “Although the group retains the largest share of the UK parcel delivery market, according to analysis by logistics group Pitney Bowes, it faces competition from newer rivals that employ workers on lower salaries and more flexible contracts.”

Supply Chain Dive | Pitney Bowes readies for volume boost from Shein, other new clients
Pitney Bowes expects its Q4 parcel volumes to grow YoY, aided by the 32 new domestic parcel customers that have gone live in its network since the start of Q3, executives said on an earnings call last week.

Parcel and Postal Technology International, UK | Pitney Bowes renews cross-border logistics contract with eBay
Pitney Bowes will continue to provide cross-border logistics services for USA- and UK-based eBay sellers. In the USA, Pitney Bowes has been a partner to eBay since 2012 and will continue to support eBay’s Global Shipping Program (GSP) with technology, compliance and cross-border delivery services – as eBay transitions sellers from GSP to the new eBay International Shipping service.


The SANKEI NEWS, Japan | Pitney Bowes' "Hybrid DX" Support Significantly Increases Work Efficiency of Postal Operations in Local Governments Nationwide
Digital transformation (DX) has been advancing rapidly not only in the private sector but also across local governments in Japan. Pitney Bowes offers a "Hybrid DX" solution, which establishes a hybrid digital-analog workflow to help these local governments automate and streamline operations. This has contributed greatly to reducing the burden on staff and improving operational efficiencies; the approach has been well received as a standard for postal-related operations.

Multichannel Merchant | Using Customer Delivery Personas as a Growth Tool
The high costs and challenges of last mile delivery — complex routes, inefficient route planning, idling, downtime, and failed deliveries — are compounded by continued ecommerce growth and delivery volume. With 131 billion parcels shipped globally in 2020, the Pitney Bowes 2021 Parcel Shipping Index predicts parcel volume will double in the next five years, with an 11% CAGR from 2021-2026.

Retail Insider, Canada | Canadian Consumer Expectations for ‘Fast’ Ecomm Deliveries Not What Many Expected
According to a new survey, Canadian shoppers believe the average definition of a fast delivery—for all online orders except food and beverage—is almost four days.
“That’s a very different definition of “fast” than (ahem) certain logistics giants would have you believe,” said the report by Pitney Bowes.

DC Velocity | Pitney Bowes boosts investment in robotic picking vendor
Pitney Bowes is increasing its investment in one of its robotics system vendors, the logistics tech startup Ambi Robotics, which provides artificial intelligence (AI) that trains robots for parcel sortation, the company said today.

TechCrunch | Ambi Robotics secures $32M infusion to deploy its item-sorting robots in warehouses
Ambi Robotics, a startup developing supply chain automation hardware, today announced that it raised $32 million in additional funding led by Tiger Global and Bow Capital, with participation from Ahren and logistics firm Pitney Bowes. Pitney Bowes is a strategic investor in Ambi, having recently inked a $23 million deal with the company to deploy Ambi’s hardware in U.S.-based Pitney Bowes fulfillment centers.

Logistics Today, Japan | Japan's 21st year in parcels increased by 2 % to 9.2 billion
Pitney Bowes Japan (Shinagawa -ku, Tokyo) announced on Tuesday the 2021 "Purcell Shipping Index" (parcel shipping index) for 13 main markets in the world, including Japan. The total amount of Japan's total wrapping (courier service / mail service) was 9.2 billion, up 2 % compared to 20 years, and the average number of small packagers per person was 74 per year.

All About News, Japan | Pitney Bowes Releases 'Parcel Shipping Index' Japan's Parcel Handling Volume to Hit 9.2 Billion in 2021
Pitney Bowes, a global provider of technology, logistics and financial services in the parcel and postal shipping fields, has released a new Parcel Shipping Index with 2021 data for 13 major global markets, including Japan. According to this survey, the total amount of parcels handled in Japan (total of home delivery and mail services) will exceed 9.2 billion parcels, an increase of 2% compared to 2020.

Cortez Masto website | Cortez Masto Tours Pitney Bowes Mail Processing Center, Discusses Her Work To Pass Postal Reform And Support Nevada’s Growing Logistics Industry
Senator Catherine Cortez Masto (D-Nev.) toured the Pitney Bowes mail processing center and spoke with employees about her work to pass the Postal Service Reform Act and support Nevada’s booming logistics industry. Pitney Bowes employs over 300 Nevadans, and the company is growing thanks to Senator Cortez Masto’s work to support diversifying Nevada’s economy and her vote to pass bipartisan postal reform that has increased stability for the mail, print, e-commerce, and packaging industries.

YourStory, India | Evolving ecommerce landscape in the age of digitalisation
YourStory, the largest publication for startup and entrepreneurial stories in India, featured an article by Pankaj Sachdeva, Vice President, Data Science & Analytics and Managing Director, India Innovation. Pankaj quoted online shopping data from our BOXPoll survey and shared key trends that will enhance customer experience and deliver value to ecommerce customers in the future.

TechGig, India | World Mental Health Day - How tech firms are ensuring employee wellbeing
TechGig, India’s largest online tech community, quoted Pankaj Sachdeva, Vice President, Data Science & Analytics and Managing Director, India Innovation on the importance of organizations to focus on the mental well-being of their employees. Pankay was quoted alongside tech leaders from companies like Accenture, Tech Mahindra, Icertis, Esri, and Amdocs.

Indian Express, India | Top 10 companies considered best workplaces for women: Survey
This year, eight IT companies have featured in the top 10 list of ‘India’s Best Workplaces for Women 2022’. The list has been released on the basis of a survey conducted by the Great Place to Work.
The top 10 companies for women in the country are Accenture Solutions Pvt. Ltd.,
Cisco Systems India Pvt. Ltd., Cisco Systems India Pvt. Ltd., H & R Block (India) Pvt. Ltd., HP, Pitney Bowes India Pvt. Ltd., Salesforce, Synchrony International Services Pvt. Ltd., Thoughtworks and VOIS.

Q3 2022

Multichannel Merchant, US | Parcel Volume in 13 Markets Up 21% in 2021, Revenue Grows Slower

Gregg Zegras, EVP and president of global ecommerce for Pitney Bowes sat down with Mike O’Brien from Multichannel Merchant to discuss the findings from the Pitney Bowes Parcel Shipping Index.


Digital Commerce360, US | Global parcel volume to grow at 8.5% CAGR through 2027

Pitney Bowes says China generated 108 billion parcels in 2021, making it the first country to exceed 100 billion parcels within one year.


Logistics Insider, India | India records 7% growth in India’s parcel volume in 2021 – Pitney Bowes Parcel Shipping Index

Pitney Bowes a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, data and financial services, today released the new Parcel Shipping Index featuring 2021 data from 13 major markets around the world. The Index reveals that India saw a 7% increase in parcel volume growth from 2.5 billion in 2020 to 2.7 billion in 2021.


Reuters | New coins, banknotes, stamps and cypher for Britain's King Charles

The first letters franked with King Charles cypher, using the PB SendPro 3000, rolled off the printer at Buckingham Palace post room just hours after it was unveiled for the first time this week.


Post & Parcel, UK | Pitney Bowes: China Is First Country To Ship 100 Billion Parcels

Pitney Bowes Inc. today released the new Parcel Shipping Index featuring 2021 data from 13 major markets around the world which revealed that UK generates 80 parcels per person – highest of all countries in the Index.


Channel X, formerly Tamebay | UK 80 parcels per person say Pitney Bowes

Pitney Bowes have today released the new Parcel Shipping Index featuring 2021 data from 13 major markets around the world. The Index reveals China generated 108 billion parcels in 2021, making it the first country to exceed 100 billion parcels within one year, as forecast in last year’s report. The UK generated 80 parcels per person – the highest of all countries in the Index.


CXO Today, India | Engineers Day 2022: Industry leaders talk about how engineering has evolved over time

September 15th is Engineer’s Day in India. Pankaj Sachdeva, Vice President, Data Science & Analytics, and Managing Director, India Innovation at Pitney Bowes was quoted in an industry story done by CXO Today on the occasion.


Supply Chain Dive | Extensiv Enlists Pitney Bowes to Help Make Small Parcel Shipping Easier for 3PLs

Extensiv and Pitney Bowes announced a joint service to benefit third-party logistics (3PL) providers in the ecommerce space. Extensiv customers leveraging the Extensiv Parcel API will now benefit from additional ecommerce logistics services provided by Pitney Bowes. The joint offering, available in time for peak 2022, provides faster response times for high-volume label production, guaranteed delivery on qualified expedited shipments, multiple payment options, and easy returns.


Forbes | Gatik Notches Yet Another Major Customer In Pitney Bowes, With Latest Automated Trucking Deployment In Dallas

“Our partnership with Gatik promotes growth and accelerates the modernization and expansion of our network with technology solutions that are redefining ecommerce logistics,” said Stephanie Cannon, SVP, Head of Global Platform and Network, Pitney Bowes.


CNBC | Autonomous delivery company Gatik wins new pilot program with Pitney Bowes in Dallas

Logistics company Pitney Bowes will begin testing automated short-haul delivery trucks from startup Gatik under a new pilot program at Dallas-area distribution centers, the companies announced Wednesday.


Manager Magazin, Germany | How Amazon secretly transforms into an automotive giant

Major monthly business magazine Manager Magazin published an article in its latest print edition, as well as online, on the quiet emergence of Amazon as an important player in the automotive market. For this, they used some data from the Pitney Bowes Parcel Shipping Index. | Exclusive Interview With Andrew Gold, SVP & CHRO, Pitney Bowes

In an exclusive interview with, Andy shares his HR journey with readers, while talking about the challenges he faced over the years, the learnings he imbibed from those challenges, and what awaits HR in future, among others. | Cultivating High-Performers: These Are The Skills Workers Need Now

What makes a high-performer employee? Andrew Gold, SVP & Chief Human Resources Officer, talks to about the skills workers need now and how to retain high performers.


Fortune | 3 talent strategies CHROs say to prioritize in a recession

Andy Gold, SVP and Chief Human Resources Officer, was quoted in Fortune’s new newsletter CHRO Daily this week. ““Telling your company’s story is just as important now as it’s always been.”


Chain Store Age | AEO subsidiary Quiet Platforms selects ‘middle mile’ delivery partner

This new middle mile partnership follows the launch of Quiet Platforms’ partnership with global shipping and mailing company Pitney Bowes in May 2022. Under the agreement, Pitney Bowes will provide value-added carrier services to Quiet Platforms’ shared supply chain network. Quiet Platforms also recently announced a collaboration with global shipper DHL to bring value-added carrier services to its growing network.


IT Brief, AU | Pitney Bowes launches rebranded digital visitor management offering in A/NZ

Pitney Bowes has launched Smart Access Management (SAM), its rebranded digital visitor and contractor management offering in Australia and New Zealand.


BW People, India | "We Recognise Different Vulnerabilities"

Ruchi Bhalla, Country Head - India Delivery Centers and Vice President, Human Resources (Asia Pacific), Pitney Bowes India, shares the company’s efforts towards inclusivity. The interview highlights initiatives such as Blind Applications, Special Parenting Leave Policy and Women’s Accelerator Program among others.


Freight Waves | Pitney Bowes, Narvar to market joint e-commerce returns offering

Global shipping and mailing company Pitney Bowes (NYSE: PBI) has been branching out in recent years as it seeks to build a seamless e-commerce offering for its customers. On Monday, the company announced a partnership with post-purchase firm Narvar to improve the returns process.


eSeller365 | Pitney Bowes and Narvar Launch Partnership Offering Impressive Post-Purchase Capabilities

Pitney Bowes and Narvar, the pioneer in post-purchase customer experience, today announced a joint partnership to help retail brands streamline their processes for merchandise returns.


BizWomen | Pitney Bowes CFO joins discount store's board of directors

Dollar General Corporation (NYSE: DG) has named the chief financial officer of Pitney Bowes Inc. (NYSE: PB) to its board of directors.


Charged Retail, UK | Marketplaces and search are best ways for UK brands to reach US shoppers

According to a fresh report from Pitney Bowes, marketplaces and search are the most effective channels for UK retailers to sell to US consumers. Pitney Bowes BOXpoll survey flagged the effectiveness of search from engines such as Google and Bing.
It found that 30% of US online shoppers are most likely to discover UK brands through these two channels, while one in four discovers British brands through advertising on Facebook.


Channel X, UK | Top Channels for UK Brands to reach US shoppers

Pitney Bowes have just released new data from their BOXpoll survey revealing the top channels for UK retailers selling to US consumers. If you haven’t already guessed, the high level answer is search, marketplaces and Facebook, but it does depend on the age of US shoppers so it’s not as simple as it might appear on the surface. TikTok, YouTube and Instagram are also in the mix to different extents for different generations.


Q2 2022

WWD | New Data Finds Emerging Shifts in Consumer Behavior Amid Evolving Economic Landscape

Having never quite settled over the last few years, Pitney Bowes’ latest BOXpoll survey is revealing more shifts in consumer behavior as inflation continues to plague American consumers. “This summer will present both new challenges and new opportunities for brands,” said Vijay Ramachandran, vice president of market strategy, global e-commerce at Pitney Bowes.

Chain Store Age | Consumers are changing their online shopping motivations

Consumers continue to shop online as the peak of the COVID-19 pandemic wanes. According to the latest weekly BOXpoll consumer survey from Pitney Bowes, more than half (56%) of respondents said their motivations for buying online have changed since the height of the pandemic. The number one reason survey respondents selected for shopping online was to save a trip to the store (43%).

Parcel & Postal Technology International, UK | Pitney Bowes launches SendPro Mailstation in the UK

Shipping-and-mailing firm Pitney Bowes has launched its SendPro Mailstation franking machine in the UK. SendPro Mailstation’s features include: a built-in scale to weigh mailings; an integrated 4.3in full-color touchscreen with notifications and how-to guides; Royal Mail’s barcoding system Mailmark to provide automated postage rates updates; and presets to accelerate mail processing.

CFO Dive | Pitney Bowes CFO taps robots, targets more shipping

In an interview with CFO Dive, Ana M. Chadwick, Chief Financial Officer, reflects on her first year as CFO of Pitney Bowes, talks automation and robotics, and the role Pitney Bowes plays in shipping.

DATAQUEST Magazine | Big Data and Analytics is changing the game for the Shipping, Mailing and Ecommerce big time

In this interview James Fairweather, Chief Innovation Officer, Pitney Bowes, highlights ecosystem of data science & analytics in the shipping and mailing domain and working on bringing clients closer to the Innovation workforce globally.

Times of India | India Inc goes all out to tackle queerphobia

The Times of India, India’s leading daily newspaper, quoted Ruchi Bhalla, country head - India delivery centres and VP, HR (Asia-Pacific), in an article titled ‘India Inc goes all out to tackle queerphobia’. The story appeared in the digital and print editions of the newspaper. The article highlights how India Inc is going beyond tokenism to create real impact with diversity and inclusion and mentions Pitney Bowes India’s Blind Applications Initiative.

The Recruitment Show Podcast | Building a Culture of Psychological Safety

Ryan Higginson, Vice President & UK/ROI Country Leader at Pitney Bowes joined Lewis Maleh from the Recruitment Show for a video podcast where they discussed remote work, the future of the workplace and building a culture where people feel safe.

Freight Waves | American Eagle’s Quiet Platforms partners with global shipper Pitney Bowes

Quiet Platforms, the outfitter’s delivery and fulfillment subsidiary, on Tuesday announced a collaboration with global shipper Pitney Bowes (NYSE: PBI) to bring value-added carrier services to its network, an open-sharing platform that’s aiming to become the “anti-Amazon.”  The growing platform boasts clients such as Steve Madden, Kohl’s and Peloton.

Direct Commerce | Pitney Bowes BOXpoll survey reveals opportunity for British Brands

Pitney Bowes Inc. has released new findings from its latest BOXpoll survey highlighting the opportunity for British retailers with young US online shoppers. The survey of 1,254 US cross-border online shoppers finds one in four (25 per cent) Generation Z consumers and more than one in five (22 per cent) millennials buy from UK online retailers once a month or more.

HR News | Ten things effective leaders do to manage remote teams successfully

Byline article by Ryan Higginson, Vice President & UK/ROI Country Leader, on remote working in the UK and the successful management of remote teams.

AXIOS | Closer Newsletter - Charted: The great package race

Amazon Logistics last year held a 22% share of the parcel delivery market (by volume), compared to UPS at 24%, according to a new Pitney Bowes report out today.

WSJ | Logistics Report

59 million parcels generated in U.S. distribution networks daily in 2021. The Parcel Shipping Index was featured as Number of the Day in Tuesday’s Wall Street Journal Logistics Report. A daily newsletter covering the most important news and in-depth analysis from WSJ on everything related to supply chain and logistics.

Freight Waves | More trucks, please! Parcel volumes remain on upward trajectory

Americans love shopping, and as a result, 59 million parcels were generated each day in 2021, according to research from Pitney Bowes.

The global shipping and mailing company on Monday released its Pitney Bowes Parcel Shipping Index, finding that U.S. parcel volume grew 6% in 2021 over 2020, reaching 21.5 billion parcels shipped. That works out to 683 parcels per second.

Multichannel Merchant | Domestic Parcel Growth Much Slower in 2021

Multichannel Merchant reporter Mike O’Brien interviewed Jason Dies on the findings of the 2021 Parcel Shipping Index. “In the context of COVID, supply chain costs and skyrocketing demand, they’re all factors forcing merchants to rethink their carrier strategies,” said Jason Dies, EVP and President of Sending Technology Solutions for Pitney Bowes. “We’re seeing the impact of that in a couple ways, with a lot of merchants continuing to diversify their multi-carrier strategy.”

Supply Chain Dive | Small parcel carriers nearly double volume, revenue in 2021: Pitney Bowes

Supply Chain Dive reporter Max Garland interviewed Gregg Zegras on the findings of the 2021 Parcel Shipping Index. “Smaller carriers weren’t in a strong position in 2020 to immediately take advantage of the heightened interest, but they made network investments that paid off the following year,” said Gregg Zegras, executive VP and president of global ecommerce at Pitney Bowes. “With newfound capacity, smaller carriers are now receiving a larger share of shippers’ parcels, according to the index’s data.”

Sourcing Journal | Pitney Bowes, DHL Freight Build Out Delivery Capacity

Major delivery companies Pitney Bowes and DHL Freight are expanding their footprints to enhance their core capabilities. Pitney Bowes Pitney Bowes announced the opening of a new Presort Services Mega Center in Las Vegas.

BW People How Pitney Bowes Is Building The Next-Generational "Think-Force?"

BW People, a leading HR platform in India, published an exclusive interview with Ruchi Bhalla, Country Head - India Delivery Centers and Vice President, Human Resources (Asia Pacific). In the interview, Ruchi talks about the role organizations can play to provide opportunities and exposure for talent to develop themselves. She also emphasizes on enhancing management practices to bridge the gap in the tech industry. | 6 key challenges of complex cloud environments — and how to manage them

Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies. Pitney Bowes Chief Innovation Officer, James Fairweather, discusses cybersecurity risks and ways to address them in this interview with CIO Online.

eSeller365 | Pitney Bowes Launches New Suite of Flexible eCommerce Logistics Suite

Pitney Bowes announced a next-generation portfolio of eCommerce logistics service platforms designed to address the varied needs of direct-to-consumer brands, omnichannel retailers, marketplaces, and third-party logistics operators.

eCommerce Bytes | Returns Cost Sellers a Whopping 21 Percent of Order Value

Pitney Bowes is out with research that shows returns are a greater challenge for sellers than ever before. It surveyed medium- and large-brands and found online returns cost retailers an average 21% of order value – with several brands reporting considerably higher ratios.

Chain Store Age | Survey: Returns cost online retailers 21% of order value

Retailers are eating into retailer costs.

U.S. online retailers face significant logistical and financial challenges due to the high cost and increasing number of e-commerce returns, according to Pitney Bowes’ latest BOXpoll survey. The survey of digital and omnichannel brands found that online returns cost retailers an average 21% of order value, with several brands reporting ratios considerably higher.

Q1 2022

People Matters | Approach DEI from the lens of ‘Intersectionality’: Ruchi Bhalla, Pitney Bowes

People Matters, one of India’s leading HR platforms, featured an exclusive interview with Ruchi Bhalla, Country Head India Delivery Centers and VP HR (Asia Pacific). In the interview, Ruchi talks about Pitney Bowes India’s approach to DEI from the lens of ‘Intersectionality’ with a focus on rebuilding social capital, creating personalized DEI programs, and encouraging employees to take ownership of building an inclusive environment that works for ALL.

Express Computer | How blockchain technology can revolutionize the shipping industry 

One of India’s most respected IT publications featured an article by Pankaj Sachdeva, Vice President, Data Science and Analytics & Managing Director, India Innovation. In the article, Pankaj delves into the opportunities that Blockchain technology presents for the Shipping & Mailing industry and its challenges. 

Retailbiz | Why digital visitor and contractor management systems are crucial

Given the high volume of foot traffic that transport and logistics organizations manage, technology solutions like digital visitor and contractor management systems have become critical investments writes Stephen Darracott, Vice President and Country Manager at Pitney Bowes Japan, Australia, and New Zealand.

Retail Touchpoints | 4 Ways Ecommerce Returns Will Change in 2022

Pandemic-driven online sales growth has brought with it an increase in online return volumes. Vijay Ramachandran, VP Marketing Strategy and Planning, Pitney Bowes Global Ecommerce takes a look at four ways we expect the area of online returns to change this year.

SmallBizTrends | Funding Circle and Pitney Bowes Announce Small Business Loan Partnership 

Funding Circle the online small business lending platform has partnered with Pitney Bowes a global shipping and mailing service provider to offer small businesses more affordable loans. According to the partnership, Funding Circle’s machine learning and technology platform will combine with Pitney Bowes logistics and financial services.

Global Finance Magazine | Beyond The Mailroom: Q&A With Pitney Bowes' President Of Global Financial Services Christopher Johnson

Christopher Johnson, president of Global Financial Services at Pitney Bowes, speaks about global small business lending and the goals for PB’s Chartered Bank and Financial Services division.

eSeller 365 |Pitney Bowes to Deploy More Ambi Robotics Systems in eCommerce Hubs (eSeller 365)

Pitney Bowes announced a $23 million deployment expansion with Ambi Robotics to install more AmbiSort systems in the company’s eCommerce hubs across the US.

The Robot Report | Ambi Robotics and Pitney Bowes sign $23 million expansion (The Robot Report)

Ambi Robotics, the creator of the AmbiSort robotic sorting solution, and Pitney Bowes, a global shipping and mailing company, signed a $23 million expansion deal. Pitney Bowes will make the investment over the next four years in Robot as a Service (RaaS) fees. 

Christopher Johnson Podcast: DEI Financing And Lending (American Diversity Report)

Hear Christopher Johnson, SVP and President, Global Financial Services discuss the important trends he sees in the small business lending space, particularly for diverse people.

The Black Experience in Equipment Finance (Equipment Finance Matters Podcast)

Recorded during Black History Month and created by the ELFA Equality Committee, this podcast episode features a candid discussion about the Black experience in the equipment finance industry. Christopher Johnson, SVP and President, Global Financial Services, is a guest speaker.

Retail Customer Experience | Consumers still like at-home delivery as retailers expand curbside pickup

More than half of consumers, 64%, prefer at-home delivery as retailers continue to expand curbside pickup options. That's a top finding of a Pitney Bowes BOXpoll consumer survey effort.

Chain Store Age | Survey: Most consumers still prefer at-home delivery — especially this group

Retailers are expanding curbside pickup options, but at-home delivery remains king for shoppers. That’s according to Pitney Bowes’ recent BOXpoll survey in which 64% of consumers, when asked how they want to collect their items, said they prefer home delivery, while just 23% prefer curbside pickup when given a choice between the two options. Twelve percent had no opinion.

Smart Hustle | NEWS – New Banking Services Are A Win for Small Biz Says Pitney Bowes Exec

In a discussion with Ramon Ray, small business expert and founder of, Christopher Johnson, President of Pitney Bowes Financial Services, talks about Pitney Bowes, its Financial Services business and how we can help small businesses grow with our working capital solutions.

BCCCC Magazine | Executive Perspective: Education Equity

Corporate Citizen, Boston College Center for Corporate Citizenship’s magazine, features a byline article by CEO Marc Lautenbach, discussing the importance of education equity and Pitney Bowes commitment to supporting literacy and education to open access to equity and opportunity for all children. | What’s next for the UK’s carriers?

As parcel numbers rise, expect to see carriers invest further in automation and last mile efficiency this year, predicts Ryan Higginson, VP & UK/ROI Country Leader in

HR World from The Economic Times | How India Inc. is ensuring inclusion for LGBTQ employees

Ruchi Bhalla, Country Head - India Delivery Centers and VP - HR(APAC), is quoted in a story about workplace equality and hiring LGBTQ employees and creating a supportive atmosphere to thrive in the workplace. Ruchi is quoted alongside leaders from Accenture, Capgemini, Tata Steel, and L’Oréal.  Her quote highlights Pitney Bowes India’s Blind Application initiative and the ‘I for Inclusion, I for Intersectionality’ D&I program.



Freight Waves | Pitney Bowes announces 5.9% e-commerce rate increase, hiring plans

Global shipping and mailing company Pitney Bowes has announced it will apply a 5.9% general rate increase for e-commerce services, effective Jan. 2, 2022.
The company also said it has made investments to gear up for what is expected to be a record-shattering e-commerce shipping season with more capacity, automation and workforce expansions.


[podcast] Robot Report | The rise of Amazon Logistics

VP, Head of Global Platform and Network at Pitney Bowes, Stephanie Cannon, can be heard on the latest edition of the Robot Report podcast talking about Pitney Bowes collaborative innovation program and relationship with Ambi Robotics. Her segment begins around the 47:00 mark.


Boston Consulting Group | The Biggest Transformation Trap: An Interview with Pitney Bowes’s Marc Lautenbach

"Getting too far away from your core is one of the traps of transformations," says Pitney Bowes CEO, Marc B. Lautenbach. In an interview with BCG’s Global Chair, Rich Lesser, Marc hones in on culture as one of the most important aspects of digital transformation.


Chain Store Age | Survey: Amid warnings, holiday shopping started to surge in mid-September

According to the latest results of the weekly Boxpoll consumer survey from Pitney Bowes, between mid-September and early October 2021, the number of respondents who started holiday shopping jumped from just 25% to 42%. In total, surveyed consumers have completed 14% of their planned holiday purchases.


Post & Parcel | Pitney Bowes: 1 in every 5 ecommerce transactions is likely to be cross-border in the next four years

Demand is highest among buyers located in the US and China, with more than one in ten US consumers buying from UK retailers at least once a month. This research is announced as Pitney Bowes forecasts reveal one in every five ecommerce transactions is likely to be cross-border in the next four years.


Tamebay | Pitney Bowes BOXpoll – Continued demand for UK online retailers among overseas shoppers

Pitney Bowes have revealed new BOXpoll data which uncovers fresh insight into cross-border buyer behaviours, trends and product preferences.



Chain Store Age |Study: Global parcel volume tops 130 billion in 2020

The number of parcels shipped worldwide rose sharply in 2020, with expectations for continuing dramatic growth. According to the new Pitney Bowes Parcel Shipping Index, featuring 2020 data from 13 major markets around the world, global parcel volume reached 131.2 billion in 2020. This equates to 4,160 parcels shipped per second, an increase of 27% year-over-year.


Business Insider | A wave of e-commerce logistics startups is threatening to break the UPS and FedEx duopoly

UPS and FedEx are losing market share. They have been every year since at least 2016, according to e-commerce company Pitney Bowes. To date that loss has largely gone to Amazon as the ecommerce giant steadily moves delivery in-house.


Parcel and Postal Technology International | Pandemic sees US parcel volumes grow by nearly 40% in 2020

Technology solutions provider Pitney Bowes has released the US data from its latest Parcel Shipping Index, ahead of the launch of the global index later this month.
Now in its sixth year, the industry report paints the clearest picture yet of the pivotal influence the pandemic has had on the US shipping and logistics industry.


The Times of India | How companies use stories and drama to sensitise workers

The Times of India, India’s leading daily newspaper, published a feature story on Pitney Bowes based on an exclusive interview with Ruchi Bhalla, VP, HR APAC and India Country Leader. The story delves into Pitney Bowes ‘I for Inclusion, I for Intersectionality’ Program, a unique initiative aimed to make everyone, irrespective of gender, region or religion, feel equally represented and to sensitize employees towards their colleagues.


DC VELOCITY Podcast | Logistics Matters with DC VELOCITY

How will lockers be part of workers' return to the office? Pitney Bowes smart lockers research is featured in the latest DC Velocity Logistics Matters podcast.


Small Business Trends | Office Workers Among Those Most Likely to Favor Smart Lockers to Get Packages Securely

According to a new study from Pitney Bowes, office workers are the most likely to favor smart lockers to get packages securely. Millennials and urban dwellers are also part of this group that sees the benefit of using smart lockers.


The Economic Times | Pitney Bowes reworks leave policy for a more inclusive workplace

One of India’s leading publications conducted an exclusive interview with Ruchi Bhalla, India Country Head and vice president HR, APAC, on Pitney Bowes India new and more inclusive Parenting Policies. The article highlights the Special Leave Policy for adopting parents regardless of gender, Paternity Leave Policy and mentions the ‘Blind Application’ initiative for job applicants as a part of our commitment to building a more inclusive workplace.


People Matters | Culture can and needs to evolve with time: Ruchi Bhalla, Pitney Bowes

One of India’s leading HR Portals features an interview with Ruchi Bhalla, India Country Head and vice president HR, APAC. Ruchi talks about strengthening transparency and trust, investing in intelligent workplace technologies, enhancing the wellness quotient through sustainable organizational practices and her vision of the workplace of the future.



Chain Store Age | Pitney Bowes speeds up parcel sorting with smart robots

A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs. Pitney Bowes will roll out artificial intelligence (AI)-based robots from Ambi Robotics at e-commerce distribution facilities across the country in the next five years.


WWD | Second-Half Outlook: Is the Glass Half Full? Or Half Empty?

Vijay Ramachandran, vice president of marketing strategy and planning for Pitney Bowes Global Ecommerce, latest contribution to WWD based on recent BOXpoll results is keeping us in the conversation about what’s next for ecommerce and the American consumer.


Forbes | Enabling A Digital Transformation At Pitney Bowes

Bill Borrelle, Senior Vice President and Chief Marketing Officer at Pitney Bowes shares how Marketing has been able to contribute to the transformation of Pitney Bowes.


WWD | The Great Consumer Dispersion

New data from Pitney Bowes shows the economic and societal impacts from the dispersal of consumption due to COVID-19.


BOSS Magazine | E-commerce Ease, Delivered

Pitney Bowes has been powering the flow of commerce across borders, brands and barriers for over a century. Their path of invention and visionary steps have garnered the Stamford, Conn., company a unique place in American history and in the annals of global commerce.


Chain Store Age | Survey: Younger consumers to lead charge in increased spending this summer

The retail industry is set for an optimistic few months, with U.S. consumers — both those vaccinated and not – set to increase spending this summer across key product categories. Consumers plan to spend 12% more on sporting goods and 9% more on apparel and footwear, home and garden products this summer than last, according to the latest BOXPoll survey from Pitney Bowes Inc.


Parcel & Postal Technology International | The opportunities available in the returns sector for postal operators

But there is a need for agility among posts that have previously had other priorities. “Post offices are typically known for being able to operate on a large scale,” says Joe Ballato, returns product director at Pitney Bowes. “Their focus has traditionally been on the physical service and secondarily on the technology or customer service.” He says more is required: “When it comes to returns, consumers also expect a great online experience, in addition to fast and inexpensive transportation.”


e-commerce magazin | Same day delivery is history: Germans are surprisingly patient when it comes to shipping

After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry. | Pitney Bowes' Lautenbach Looks Beyond the Pandemic

Marc Lautenbach, president and CEO, reflects on this past year and shares his insights on "looking beyond the pandemic" in a recent interview with CBIA‘s president and CEO Chris Dipentima.


Royal Mail Market Reach | Eight reasons mail is the right channel for fundraisers to use now

This guest blog post exploring the power and effectiveness of mail for charities has been written by Ryan Higginson, Vice President & UK/ROI Country Leader, Sending Technology Solutions, Pitney Bowes.


TechCircle | The role of data engineering and data science in the shipping industry

In this article, Pankaj Sachdeva, vice president, innovation and India site leader, talks about how data is generated, captured, and leveraged during the shipping process. He also shares interesting use cases where data science is applied for prediction and operational optimization in the shipping industry.


BW People | Future Trends of Diversity & Inclusiveness at the Workplace

In this byline article, Ruchi Bhalla, Vice President, HR, APAC and India Country Leader talks about the role of Diversity and Inclusion in creating a positive and winning work environment. She highlights future diversity trends – making inclusion a strategic priority, creating a strong cultural foundation for inclusion, adoption of HR technology to minimize biases and re-engineering the employee experience.


Savoy | Pitney Bowes: Translating the Dream into Reality

Byline article by Sheryl Battles, VP, Global Diversity Inclusion and Engagement on Pitney Bowes legacy of inclusion and actions to advance our diversity and the inclusiveness of our culture, workforce, supply chain and communities in which we operate.



WSJ | Stores Have a Mission: Getting You to Keep That Thing You Bought Online

Consumers got comfortable buying everything from groceries to makeup online, as brick-and-mortar stores temporarily shut and anxiety mounted about spending time indoors. In a recent survey by technology company Pitney Bowes, 42% of consumers said they plan to shop even more online once the pandemic ends than they do now.


PARCEL | Mapping the incredible growth trajectory of the global parcel shipping industry

Insights from SendTech President, Jason Dies, on the incredible growth trajectory of the global parcel shipping industry, can be found on p32 and p33 of the Jan/Feb edition of PARCEL magazine.


Vogue Business | The single-use plastic overhaul is coming for fashion

“More than 100 billion packages are shipped each year across 13 major global markets, a figure expected to double by 2026.” Vogue Business cites the Pitney Bowes Parcel Shipping Index in its report on single use plastics in fashion.


MM Logistik | That's how parcels reach their goal faster

In its Parcel Shipping Index, Pitney Bowes estimates that last year was a record year for German CEP services - with over 4 billion parcels nationwide. In view of this sheer mass, the industry is faced with the question of how parcel delivery can be further optimized.


SDC Executive | 5 Critical Lessons SMBs Can Learn from the Impact of COVID-19

In this byline article for Supply and Demand Chain Executive, Jason Dies, Executive Vice President and President, Sending Technology Solutions, shares five lessons learned during Covid that small businesses can use to build a strong foundation for 2021.


Channel Life | Future trends for parcel sending and e-commerce

Byline article by Pitney Bowes head of shipping for A/NZ Ben Seal on trends that emerged in 2020 and are here to stay.


ELFA | It’s Time for Lenders to Step Up and Support the Small Business Community

Byline article by Christopher Johnson, Senior Vice President and President, Pitney Bowes Financial Services for the March/April edition of the Equipment Leasing and Finance Association (ELFA) magazine.


IT Brief | Managing health, safety, and security with visitor management systems

The workplace is evolving, and organizations across different industries accelerated their digital adoption and transformation in response to the pandemic, integrating new technology solutions and ways of working. In this byline article by Stephen Darracott, Pitney Bowes VP and country manager for ANZ and Japan, writes about visitor management solutions’ crucial role in security.


e-commerce magazin | Same day delivery is history: Germans are surprisingly patient when it comes to shipping

After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry.


Retail TouchPoints | Six Things the Consumer of 2021 Really Wants

Six things we learned consumers want from retailers heading into 2021 from Pitney Bowes weekly consumer research BOXpoll.


Freight Waves | Commentary: 7 ways small business can cut parcel-shipping costs

SendTech President Jason Dies shares ways small and medium-size businesses can mitigate parcel delivery costs in this byline article for Freight Waves.



WSJ |  Data Science Focus Delivers for Pitney Bowes

Pitney Bowes Inc.’s expansion into software-powered logistics has helped the century-old company capture a piece of a booming e-commerce market sparked by the coronavirus outbreak, the company’s chief innovation officer says.


Supply Chain Dive | Pitney Bowes offers same-day delivery as fast as 2 hours with gig economy last-mile partners

Pitney Bowes launched a door-to-door same-day delivery service within its SendPro platform, the company announced Tuesday. "Same Day Delivery rates are on par or slightly lower than the typical next day air service from the major carriers," Shemin Nurmohamed, senior vice president of product management at Pitney Bowes, said via email. The program is intended for shippers in locations that facilitate two-hour windows, shipping parcels weighing up to 50 pounds distances of 50 miles or fewer.


Forbes | Leadership Quotes From 10 Transformative CEOs During 2020

CEO Marc Lautenbach is quoted in the article "Leadership Quotes From 10 Transformative CEOs During 2020"


WWD | Holiday Season Kickoff Reveals Permanent Shifts in Consumer Preferences 

In a report by Pitney Bowes and Morning Consult, researchers said “online shopping habits expedited by the pandemic are here to stay this holiday season.”


Great Place to Work® Institute | Pitney Bowes Named One of India’s Top 25 Best Workplaces in IT & IT-BPM for 2020 


Economic Times India | With changing landscape, leaders must be agile and empathetic 

“The post-Covid era will usher in a new beginning for the talent landscape. Workplaces will be hybrid with a mix of remote and on-site operations.” – Ruchi Bhalla, VP Human Resources, Pitney Bowes India


WSJ | Logistics Report

Logistics Management | Pitney Bowes Parcel Shipping Index points to major parcel volume and revenue gains

As more consumers remain hunkered down at home, due to the COVID-19 pandemic, the parcel sector continues to reap the benefits, in for form of increasing volumes. It is fair to say that was a key finding in the Parcel Shipping Index, which was issued this week by Stamford, Ct.-based Pitney Bowes, a global technology services provider of commerce solutions powering billions of transactions.


Supply Chain Dive | Parcel shipments passed 100B in 2019, will more than double by 2026: Pitney Bowes

Pitney Bowes predicts global parcel volume will reach 220-262 billion annual parcel shipments by 2026 due to the quickening pace of e-commerce offerings from retailers and adoption from consumers around the world.


Internet World | New record: over 100 billion parcels worldwide

Last year, for the first time, over 100 billion parcels were sent worldwide, according to the current "Parcel Shipping Index" from Pitney Bowes. For comparison: in 2018 there were 87 billion shipments. In 2019, 3,248 parcels were sent per second worldwide.


Parcel and Postal Technology International | Pitney Bowes report shows global growth of parcel industry

Global e-commerce, shipping, mailing, data and financial services technology company Pitney Bowes has released its latest Parcel Shipping Index report, which found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion.


Suddeutsche Zeitung | Every German receives an average of 44 parcels a year

Statistically speaking, hardly a week goes by in which the average German does not receive at least one parcel: private individuals and companies in this country received 3.65 billion consignments last year. And everything points to the fact that the industry around DHL and Hermes will beat this record again in 2020. That emerges from a study that the postal service provider Pitney Bowes will publish this Tuesday. If you calculate the sheer amount down to all residents, the average is 44 parcels per person per year.


Tamebay | Global parcel volume exceeds 100 billion for first time ever

Pitney Bowes have today released their latest Shipping Index which has found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion. Forecasts predict that global parcel volume is likely to continue increasing due to uncertainty fueled by the global pandemic.


Footwear News | Consumers Care More About Quality of Experience Than Brand Values, When Made to Choose

The growing national conversation around issues like social justice and sustainability has infiltrated retail too, particularly in relation to brand marketing. But new data from Pitney Bowes suggests that this emphasis may be outsized, with consumers choosing quality of experience over aligned values when push comes to shove.


Hartford Courant | Pitney Bowes, turning 100, shifts to ecommerce as its trusted postage meter recedes into the past

Pitney Bowes Inc., known for its postage meter that was a staple in the pre-digital age, turns 100 this year, just in time to prove it knows how to make money in ecommerce.



Money | The best places to live in America

Forbes | Digital transformation and the future of ecommerce with Pitney Bowes CMO

Forbes - From mailing to shipping: Lessons in marketing transformation

Chief Marketer | CMO Q&A: How Pitney Bowes is targeting individuals

Bloomberg | Here’s who owns the most land in America

Computing | You must be inclusive for diversity initiatives work

Internet Retailing | Guest blog: Top retailers share their 3 secrets behind successful stores

Chief Marketer | B2B Customer experience: Why CX matters across the entire funnel

Monitor Daily | Wheeler Financial secures two transactions for Eagle Access

HR Zone | 10 tips to improve a company’s internal mobility

GIS Cafe | Pitney Bowes Announces PBLocator Geocoding for ArcGIS

Authority Magazine | Pitney Bowes VP Rose Velez-Smith: “Everyone wants to feel like they are adding value, so including employees in important decisions and initiatives is key”

GIS Lounge | European Global Position System Failure Points to the Importance of Location Technology

Monitor Daily | Wheeler Financial Provides Funding to Ghilotti Bros to Support Growth

CMO Magazine | How IPG Mediabrands re-invented its location analytics

The Drum | Omnichannel is best suited for all generations, CMO Council study says

Women's Wear Daily | Pitney Bowes Inks Deal with ReBOUND to Expand Returns Capabilities

Post & Parcel | Pitney Bowes and ReBOUND Team Up on Global Returns

DC Velocity | Pitney Bowes partners with British returns specialist for cross-border e-commerce

Logistics Manager Magazine | ReBOUND and Pitney Bowes partner

Pitney Bowes  | Pitney Bowes Thought Leadership in Location Intelligence Aligns with Forrester’s Research



GovTechReview | Interview: Nigel Lester, Pitney Bowes Software

Risk and Insurance | Property data - why it's worth more than you think

BankingNews | Chatbots Become Regular Communication

Tamebay | Look to marketplaces for a masterclass in shipping

ITProPortal | Study reveals Millennials expect fast refunds, older consumers are thrifty but tolerant

Business Matters | Mail is for life, not just for Christmas

Internet Retailing | Georges Berzgal on Internet Retailing

Corporate Risk and Insurance | Property data - why it's worth more than you think

Catalyst | Pitney Bowes: Helping Women Push Boundaries, Achieve Dreams

Economic Times | We are helping SMBs take the complexity out of shipping: Pitney Bowes' Jason Dies

▶️ Global News | Money 123: What to know before engaging in Cross-border shopping

▶️ CNBC TV-18 | Manish Choudhary on 'Redefining Shipping'

▶️ CNBC | Black Friday promotions last year and this year are similar, says pro

▶️ ZDNet | DevOps and Agile for Digital Transformation

▶️ Yahoo! Finance | What to expect this holiday shopping season


Internet Retailer | Most consumers were 'let down' by online shopping last holiday season

Stamford Advocate | Pitney Bowes sees revenues rise in third quarter

Multichannel Merchant | Study Finds U.S. Preference for Free Shipping Dropping Slightly

▶️ Postal and Parcel Technology International | Report on the 2018 Pitney Bowes Global Ecommerce Study

India Info Line | Frequency of online shopping up significantly in India, finds Pitney Bowes Global Ecommerce Study

▶️ Inside Indiana | Pitney Bowes Looks to Set 'New Standard' in Greenwood

Daily Journal | New shipping hub opens, will bring 200 more jobs

eCommerce Bytes | Pitney Bowes Steps Up Its Ecommerce Game

GIS Lounge | Layers and the Future of Data and Analytics in Business

Westfair | Pitney Bowes offers identification match product for financial institutions

Geospatial World | 3 reasons every business should think about location intelligence

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