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Q2 2022
WWD | New Data Finds Emerging Shifts in Consumer Behavior Amid Evolving Economic Landscape
Having never quite settled over the last few years, Pitney Bowes’ latest BOXpoll survey is revealing more shifts in consumer behavior as inflation continues to plague American consumers. “This summer will present both new challenges and new opportunities for brands,” said Vijay Ramachandran, vice president of market strategy, global e-commerce at Pitney Bowes.
Chain Store Age | Consumers are changing their online shopping motivations
Consumers continue to shop online as the peak of the COVID-19 pandemic wanes. According to the latest weekly BOXpoll consumer survey from Pitney Bowes, more than half (56%) of respondents said their motivations for buying online have changed since the height of the pandemic. The number one reason survey respondents selected for shopping online was to save a trip to the store (43%).
Parcel & Postal Technology International, UK | Pitney Bowes launches SendPro Mailstation in the UK
Shipping-and-mailing firm Pitney Bowes has launched its SendPro Mailstation franking machine in the UK. SendPro Mailstation’s features include: a built-in scale to weigh mailings; an integrated 4.3in full-color touchscreen with notifications and how-to guides; Royal Mail’s barcoding system Mailmark to provide automated postage rates updates; and presets to accelerate mail processing.
CFO Dive | Pitney Bowes CFO taps robots, targets more shipping
In an interview with CFO Dive, Ana M. Chadwick, Chief Financial Officer, reflects on her first year as CFO of Pitney Bowes, talks automation and robotics, and the role Pitney Bowes plays in shipping.
In this interview James Fairweather, Chief Innovation Officer, Pitney Bowes, highlights ecosystem of data science & analytics in the shipping and mailing domain and working on bringing clients closer to the Innovation workforce globally.
Times of India | India Inc goes all out to tackle queerphobia
The Times of India, India’s leading daily newspaper, quoted Ruchi Bhalla, country head - India delivery centres and VP, HR (Asia-Pacific), in an article titled ‘India Inc goes all out to tackle queerphobia’. The story appeared in the digital and print editions of the newspaper. The article highlights how India Inc is going beyond tokenism to create real impact with diversity and inclusion and mentions Pitney Bowes India’s Blind Applications Initiative.
The Recruitment Show Podcast | Building a Culture of Psychological Safety
Ryan Higginson, Vice President & UK/ROI Country Leader at Pitney Bowes joined Lewis Maleh from the Recruitment Show for a video podcast where they discussed remote work, the future of the workplace and building a culture where people feel safe.
Freight Waves | American Eagle’s Quiet Platforms partners with global shipper Pitney Bowes
Just a few days after it was one of the lone bright spots in American Eagle Outfitters’ Q1 2022 earnings report, the retailer’s logistics platform continues to make moves.
Quiet Platforms, the outfitter’s delivery and fulfillment subsidiary, on Tuesday announced a collaboration with global shipper Pitney Bowes (NYSE: PBI) to bring value-added carrier services to its network, an open-sharing platform that’s aiming to become the “anti-Amazon.” The growing platform boasts clients such as Steve Madden, Kohl’s and Peloton.
Direct Commerce | Pitney Bowes BOXpoll survey reveals opportunity for British Brands
Pitney Bowes Inc. has released new findings from its latest BOXpoll survey highlighting the opportunity for British retailers with young US online shoppers. The survey of 1,254 US cross-border online shoppers finds one in four (25 per cent) Generation Z consumers and more than one in five (22 per cent) millennials buy from UK online retailers once a month or more.
HR News | Ten things effective leaders do to manage remote teams successfully
Byline article by Ryan Higginson, Vice President & UK/ROI Country Leader, on remote working in the UK and the successful management of remote teams.
AXIOS | Closer Newsletter - Charted: The great package race
Amazon Logistics last year held a 22% share of the parcel delivery market (by volume), compared to UPS at 24%, according to a new Pitney Bowes report out today.
59 million parcels generated in U.S. distribution networks daily in 2021. The Parcel Shipping Index was featured as Number of the Day in Tuesday’s Wall Street Journal Logistics Report. A daily newsletter covering the most important news and in-depth analysis from WSJ on everything related to supply chain and logistics.
Freight Waves | More trucks, please! Parcel volumes remain on upward trajectory
Americans love shopping, and as a result, 59 million parcels were generated each day in 2021, according to research from Pitney Bowes.
The global shipping and mailing company on Monday released its Pitney Bowes Parcel Shipping Index, finding that U.S. parcel volume grew 6% in 2021 over 2020, reaching 21.5 billion parcels shipped. That works out to 683 parcels per second.
Multichannel Merchant | Domestic Parcel Growth Much Slower in 2021
Multichannel Merchant reporter Mike O’Brien interviewed Jason Dies on the findings of the 2021 Parcel Shipping Index. “In the context of COVID, supply chain costs and skyrocketing demand, they’re all factors forcing merchants to rethink their carrier strategies,” said Jason Dies, EVP and President of Sending Technology Solutions for Pitney Bowes. “We’re seeing the impact of that in a couple ways, with a lot of merchants continuing to diversify their multi-carrier strategy.”
Supply Chain Dive | Small parcel carriers nearly double volume, revenue in 2021: Pitney Bowes
Supply Chain Dive reporter Max Garland interviewed Gregg Zegras on the findings of the 2021 Parcel Shipping Index. “Smaller carriers weren’t in a strong position in 2020 to immediately take advantage of the heightened interest, but they made network investments that paid off the following year,” said Gregg Zegras, executive VP and president of global ecommerce at Pitney Bowes. “With newfound capacity, smaller carriers are now receiving a larger share of shippers’ parcels, according to the index’s data.”
Sourcing Journal | Pitney Bowes, DHL Freight Build Out Delivery Capacity
Major delivery companies Pitney Bowes and DHL Freight are expanding their footprints to enhance their core capabilities. Pitney Bowes Pitney Bowes announced the opening of a new Presort Services Mega Center in Las Vegas.
BW People How Pitney Bowes Is Building The Next-Generational "Think-Force?"
BW People, a leading HR platform in India, published an exclusive interview with Ruchi Bhalla, Country Head - India Delivery Centers and Vice President, Human Resources (Asia Pacific). In the interview, Ruchi talks about the role organizations can play to provide opportunities and exposure for talent to develop themselves. She also emphasizes on enhancing management practices to bridge the gap in the tech industry.
CIO.com | 6 key challenges of complex cloud environments — and how to manage them
Organizational reliance on the cloud is on the rise, so too are the difficulties of managing increasingly complex cloud strategies. Pitney Bowes Chief Innovation Officer, James Fairweather, discusses cybersecurity risks and ways to address them in this interview with CIO Online.
eSeller365 | Pitney Bowes Launches New Suite of Flexible eCommerce Logistics Suite
Pitney Bowes announced a next-generation portfolio of eCommerce logistics service platforms designed to address the varied needs of direct-to-consumer brands, omnichannel retailers, marketplaces, and third-party logistics operators.
eCommerce Bytes | Returns Cost Sellers a Whopping 21 Percent of Order Value
Pitney Bowes is out with research that shows returns are a greater challenge for sellers than ever before. It surveyed medium- and large-brands and found online returns cost retailers an average 21% of order value – with several brands reporting considerably higher ratios.
Chain Store Age | Survey: Returns cost online retailers 21% of order value
Retailers are eating into retailer costs.
U.S. online retailers face significant logistical and financial challenges due to the high cost and increasing number of e-commerce returns, according to Pitney Bowes’ latest BOXpoll survey. The survey of digital and omnichannel brands found that online returns cost retailers an average 21% of order value, with several brands reporting ratios considerably higher.
Q1 2022
People Matters | Approach DEI from the lens of ‘Intersectionality’: Ruchi Bhalla, Pitney Bowes
People Matters, one of India’s leading HR platforms, featured an exclusive interview with Ruchi Bhalla, Country Head India Delivery Centers and VP HR (Asia Pacific). In the interview, Ruchi talks about Pitney Bowes India’s approach to DEI from the lens of ‘Intersectionality’ with a focus on rebuilding social capital, creating personalized DEI programs, and encouraging employees to take ownership of building an inclusive environment that works for ALL.
Express Computer | How blockchain technology can revolutionize the shipping industry
One of India’s most respected IT publications featured an article by Pankaj Sachdeva, Vice President, Data Science and Analytics & Managing Director, India Innovation. In the article, Pankaj delves into the opportunities that Blockchain technology presents for the Shipping & Mailing industry and its challenges.
Retailbiz | Why digital visitor and contractor management systems are crucial
Given the high volume of foot traffic that transport and logistics organizations manage, technology solutions like digital visitor and contractor management systems have become critical investments writes Stephen Darracott, Vice President and Country Manager at Pitney Bowes Japan, Australia, and New Zealand.
Retail Touchpoints | 4 Ways Ecommerce Returns Will Change in 2022
Pandemic-driven online sales growth has brought with it an increase in online return volumes. Vijay Ramachandran, VP Marketing Strategy and Planning, Pitney Bowes Global Ecommerce takes a look at four ways we expect the area of online returns to change this year.
SmallBizTrends | Funding Circle and Pitney Bowes Announce Small Business Loan Partnership
Funding Circle the online small business lending platform has partnered with Pitney Bowes a global shipping and mailing service provider to offer small businesses more affordable loans. According to the partnership, Funding Circle’s machine learning and technology platform will combine with Pitney Bowes logistics and financial services.
Christopher Johnson, president of Global Financial Services at Pitney Bowes, speaks about global small business lending and the goals for PB’s Chartered Bank and Financial Services division.
eSeller 365 |Pitney Bowes to Deploy More Ambi Robotics Systems in eCommerce Hubs (eSeller 365)
Pitney Bowes announced a $23 million deployment expansion with Ambi Robotics to install more AmbiSort systems in the company’s eCommerce hubs across the US.
The Robot Report | Ambi Robotics and Pitney Bowes sign $23 million expansion (The Robot Report)
Ambi Robotics, the creator of the AmbiSort robotic sorting solution, and Pitney Bowes, a global shipping and mailing company, signed a $23 million expansion deal. Pitney Bowes will make the investment over the next four years in Robot as a Service (RaaS) fees.
Christopher Johnson Podcast: DEI Financing And Lending (American Diversity Report)
Hear Christopher Johnson, SVP and President, Global Financial Services discuss the important trends he sees in the small business lending space, particularly for diverse people.
The Black Experience in Equipment Finance (Equipment Finance Matters Podcast)
Recorded during Black History Month and created by the ELFA Equality Committee, this podcast episode features a candid discussion about the Black experience in the equipment finance industry. Christopher Johnson, SVP and President, Global Financial Services, is a guest speaker.
More than half of consumers, 64%, prefer at-home delivery as retailers continue to expand curbside pickup options. That's a top finding of a Pitney Bowes BOXpoll consumer survey effort.
Chain Store Age | Survey: Most consumers still prefer at-home delivery — especially this group
Retailers are expanding curbside pickup options, but at-home delivery remains king for shoppers. That’s according to Pitney Bowes’ recent BOXpoll survey in which 64% of consumers, when asked how they want to collect their items, said they prefer home delivery, while just 23% prefer curbside pickup when given a choice between the two options. Twelve percent had no opinion.
Smart Hustle | NEWS – New Banking Services Are A Win for Small Biz Says Pitney Bowes Exec
In a discussion with Ramon Ray, small business expert and founder of SmartHustle.com, Christopher Johnson, President of Pitney Bowes Financial Services, talks about Pitney Bowes, its Financial Services business and how we can help small businesses grow with our working capital solutions.
BCCCC Magazine | Executive Perspective: Education Equity
Corporate Citizen, Boston College Center for Corporate Citizenship’s magazine, features a byline article by CEO Marc Lautenbach, discussing the importance of education equity and Pitney Bowes commitment to supporting literacy and education to open access to equity and opportunity for all children.
Tamebay.com | What’s next for the UK’s carriers?
As parcel numbers rise, expect to see carriers invest further in automation and last mile efficiency this year, predicts Ryan Higginson, VP & UK/ROI Country Leader in Tamebay.com.
HR World from The Economic Times | How India Inc. is ensuring inclusion for LGBTQ employees
Ruchi Bhalla, Country Head - India Delivery Centers and VP - HR(APAC), is quoted in a story about workplace equality and hiring LGBTQ employees and creating a supportive atmosphere to thrive in the workplace. Ruchi is quoted alongside leaders from Accenture, Capgemini, Tata Steel, and L’Oréal. Her quote highlights Pitney Bowes India’s Blind Application initiative and the ‘I for Inclusion, I for Intersectionality’ D&I program.
2021
Q4
Freight Waves | Pitney Bowes announces 5.9% e-commerce rate increase, hiring plans
Global shipping and mailing company Pitney Bowes has announced it will apply a 5.9% general rate increase for e-commerce services, effective Jan. 2, 2022.
The company also said it has made investments to gear up for what is expected to be a record-shattering e-commerce shipping season with more capacity, automation and workforce expansions.
[podcast] Robot Report | The rise of Amazon Logistics
VP, Head of Global Platform and Network at Pitney Bowes, Stephanie Cannon, can be heard on the latest edition of the Robot Report podcast talking about Pitney Bowes collaborative innovation program and relationship with Ambi Robotics. Her segment begins around the 47:00 mark.
"Getting too far away from your core is one of the traps of transformations," says Pitney Bowes CEO, Marc B. Lautenbach. In an interview with BCG’s Global Chair, Rich Lesser, Marc hones in on culture as one of the most important aspects of digital transformation.
Chain Store Age | Survey: Amid warnings, holiday shopping started to surge in mid-September
According to the latest results of the weekly Boxpoll consumer survey from Pitney Bowes, between mid-September and early October 2021, the number of respondents who started holiday shopping jumped from just 25% to 42%. In total, surveyed consumers have completed 14% of their planned holiday purchases.
Demand is highest among buyers located in the US and China, with more than one in ten US consumers buying from UK retailers at least once a month. This research is announced as Pitney Bowes forecasts reveal one in every five ecommerce transactions is likely to be cross-border in the next four years.
Tamebay | Pitney Bowes BOXpoll – Continued demand for UK online retailers among overseas shoppers
Pitney Bowes have revealed new BOXpoll data which uncovers fresh insight into cross-border buyer behaviours, trends and product preferences.
Q3
Chain Store Age |Study: Global parcel volume tops 130 billion in 2020
The number of parcels shipped worldwide rose sharply in 2020, with expectations for continuing dramatic growth. According to the new Pitney Bowes Parcel Shipping Index, featuring 2020 data from 13 major markets around the world, global parcel volume reached 131.2 billion in 2020. This equates to 4,160 parcels shipped per second, an increase of 27% year-over-year.
UPS and FedEx are losing market share. They have been every year since at least 2016, according to e-commerce company Pitney Bowes. To date that loss has largely gone to Amazon as the ecommerce giant steadily moves delivery in-house.
Technology solutions provider Pitney Bowes has released the US data from its latest Parcel Shipping Index, ahead of the launch of the global index later this month.
Now in its sixth year, the industry report paints the clearest picture yet of the pivotal influence the pandemic has had on the US shipping and logistics industry.
The Times of India | How companies use stories and drama to sensitise workers
The Times of India, India’s leading daily newspaper, published a feature story on Pitney Bowes based on an exclusive interview with Ruchi Bhalla, VP, HR APAC and India Country Leader. The story delves into Pitney Bowes ‘I for Inclusion, I for Intersectionality’ Program, a unique initiative aimed to make everyone, irrespective of gender, region or religion, feel equally represented and to sensitize employees towards their colleagues.
DC VELOCITY Podcast | Logistics Matters with DC VELOCITY
How will lockers be part of workers' return to the office? Pitney Bowes smart lockers research is featured in the latest DC Velocity Logistics Matters podcast.
According to a new study from Pitney Bowes, office workers are the most likely to favor smart lockers to get packages securely. Millennials and urban dwellers are also part of this group that sees the benefit of using smart lockers.
The Economic Times | Pitney Bowes reworks leave policy for a more inclusive workplace
One of India’s leading publications conducted an exclusive interview with Ruchi Bhalla, India Country Head and vice president HR, APAC, on Pitney Bowes India new and more inclusive Parenting Policies. The article highlights the Special Leave Policy for adopting parents regardless of gender, Paternity Leave Policy and mentions the ‘Blind Application’ initiative for job applicants as a part of our commitment to building a more inclusive workplace.
People Matters | Culture can and needs to evolve with time: Ruchi Bhalla, Pitney Bowes
One of India’s leading HR Portals features an interview with Ruchi Bhalla, India Country Head and vice president HR, APAC. Ruchi talks about strengthening transparency and trust, investing in intelligent workplace technologies, enhancing the wellness quotient through sustainable organizational practices and her vision of the workplace of the future.
Q2
Chain Store Age | Pitney Bowes speeds up parcel sorting with smart robots
A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs. Pitney Bowes will roll out artificial intelligence (AI)-based robots from Ambi Robotics at e-commerce distribution facilities across the country in the next five years.
WWD | Second-Half Outlook: Is the Glass Half Full? Or Half Empty?
Vijay Ramachandran, vice president of marketing strategy and planning for Pitney Bowes Global Ecommerce, latest contribution to WWD based on recent BOXpoll results is keeping us in the conversation about what’s next for ecommerce and the American consumer.
Forbes | Enabling A Digital Transformation At Pitney Bowes
Bill Borrelle, Senior Vice President and Chief Marketing Officer at Pitney Bowes shares how Marketing has been able to contribute to the transformation of Pitney Bowes.
WWD | The Great Consumer Dispersion
New data from Pitney Bowes shows the economic and societal impacts from the dispersal of consumption due to COVID-19.
BOSS Magazine | E-commerce Ease, Delivered
Pitney Bowes has been powering the flow of commerce across borders, brands and barriers for over a century. Their path of invention and visionary steps have garnered the Stamford, Conn., company a unique place in American history and in the annals of global commerce.
Chain Store Age | Survey: Younger consumers to lead charge in increased spending this summer
The retail industry is set for an optimistic few months, with U.S. consumers — both those vaccinated and not – set to increase spending this summer across key product categories. Consumers plan to spend 12% more on sporting goods and 9% more on apparel and footwear, home and garden products this summer than last, according to the latest BOXPoll survey from Pitney Bowes Inc.
Excerpt:
But there is a need for agility among posts that have previously had other priorities. “Post offices are typically known for being able to operate on a large scale,” says Joe Ballato, returns product director at Pitney Bowes. “Their focus has traditionally been on the physical service and secondarily on the technology or customer service.” He says more is required: “When it comes to returns, consumers also expect a great online experience, in addition to fast and inexpensive transportation.”
After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry.
cbia.com | Pitney Bowes' Lautenbach Looks Beyond the Pandemic
Marc Lautenbach, president and CEO, reflects on this past year and shares his insights on "looking beyond the pandemic" in a recent interview with CBIA‘s president and CEO Chris Dipentima.
Royal Mail Market Reach | Eight reasons mail is the right channel for fundraisers to use now
This guest blog post exploring the power and effectiveness of mail for charities has been written by Ryan Higginson, Vice President & UK/ROI Country Leader, Sending Technology Solutions, Pitney Bowes.
TechCircle | The role of data engineering and data science in the shipping industry
In this article, Pankaj Sachdeva, vice president, innovation and India site leader, talks about how data is generated, captured, and leveraged during the shipping process. He also shares interesting use cases where data science is applied for prediction and operational optimization in the shipping industry.
BW People | Future Trends of Diversity & Inclusiveness at the Workplace
In this byline article, Ruchi Bhalla, Vice President, HR, APAC and India Country Leader talks about the role of Diversity and Inclusion in creating a positive and winning work environment. She highlights future diversity trends – making inclusion a strategic priority, creating a strong cultural foundation for inclusion, adoption of HR technology to minimize biases and re-engineering the employee experience.
Savoy | Pitney Bowes: Translating the Dream into Reality
Byline article by Sheryl Battles, VP, Global Diversity Inclusion and Engagement on Pitney Bowes legacy of inclusion and actions to advance our diversity and the inclusiveness of our culture, workforce, supply chain and communities in which we operate.
Q1
WSJ | Stores Have a Mission: Getting You to Keep That Thing You Bought Online
Consumers got comfortable buying everything from groceries to makeup online, as brick-and-mortar stores temporarily shut and anxiety mounted about spending time indoors. In a recent survey by technology company Pitney Bowes, 42% of consumers said they plan to shop even more online once the pandemic ends than they do now.
Freight Waves | Will Postal Service parcel rate hikes cause a shipper rethink?
The larger issue is that parcel shippers of all stripes overpay to the tune of about 13%, according to Jason Dies, executive vice president of Pitney Bowes Inc., the Postal Service’s largest workshare partner, and president of Pitney Bowes’ Sending Technology Solutions, whose SendPro software helps parcel shippers compare rates, carriers and service options. Postal Service parcel rates can vary widely, and the IT tools finally exist for shippers to identify and exploit any anomalies for their benefit, Dies said in an interview.
PARCEL | Mapping the incredible growth trajectory of the global parcel shipping industry
Insights from SendTech President, Jason Dies, on the incredible growth trajectory of the global parcel shipping industry, can be found on p32 and p33 of the Jan/Feb edition of PARCEL magazine.
Vogue Business | The single-use plastic overhaul is coming for fashion
“More than 100 billion packages are shipped each year across 13 major global markets, a figure expected to double by 2026.” Vogue Business cites the Pitney Bowes Parcel Shipping Index in its report on single use plastics in fashion.
MM Logistik | That's how parcels reach their goal faster
In its Parcel Shipping Index, Pitney Bowes estimates that last year was a record year for German CEP services - with over 4 billion parcels nationwide. In view of this sheer mass, the industry is faced with the question of how parcel delivery can be further optimized.
SDC Executive | 5 Critical Lessons SMBs Can Learn from the Impact of COVID-19
In this byline article for Supply and Demand Chain Executive, Jason Dies, Executive Vice President and President, Sending Technology Solutions, shares five lessons learned during Covid that small businesses can use to build a strong foundation for 2021.
Channel Life | Future trends for parcel sending and e-commerce
Byline article by Pitney Bowes head of shipping for A/NZ Ben Seal on trends that emerged in 2020 and are here to stay.
ELFA | It’s Time for Lenders to Step Up and Support the Small Business Community
Byline article by Christopher Johnson, Senior Vice President and President, Pitney Bowes Financial Services for the March/April edition of the Equipment Leasing and Finance Association (ELFA) magazine.
IT Brief | Managing health, safety, and security with visitor management systems
The workplace is evolving, and organizations across different industries accelerated their digital adoption and transformation in response to the pandemic, integrating new technology solutions and ways of working. In this byline article by Stephen Darracott, Pitney Bowes VP and country manager for ANZ and Japan, writes about visitor management solutions’ crucial role in security.
After a year of the Corona pandemic, Pitney Bowes has now asked consumers in Germany, Australia, China, France, Canada and the UK about their patience in the shipping process in a Boxpoll survey. The results show: In Germany, parcel recipients are apparently not in such a hurry.
Retail TouchPoints | Six Things the Consumer of 2021 Really Wants
Six things we learned consumers want from retailers heading into 2021 from Pitney Bowes weekly consumer research BOXpoll.
Freight Waves | Commentary: 7 ways small business can cut parcel-shipping costs
SendTech President Jason Dies shares ways small and medium-size businesses can mitigate parcel delivery costs in this byline article for Freight Waves.
Q4
WSJ | Data Science Focus Delivers for Pitney Bowes
Pitney Bowes Inc.’s expansion into software-powered logistics has helped the century-old company capture a piece of a booming e-commerce market sparked by the coronavirus outbreak, the company’s chief innovation officer says.
Pitney Bowes launched a door-to-door same-day delivery service within its SendPro platform, the company announced Tuesday. "Same Day Delivery rates are on par or slightly lower than the typical next day air service from the major carriers," Shemin Nurmohamed, senior vice president of product management at Pitney Bowes, said via email. The program is intended for shippers in locations that facilitate two-hour windows, shipping parcels weighing up to 50 pounds distances of 50 miles or fewer.
Forbes | Leadership Quotes From 10 Transformative CEOs During 2020
CEO Marc Lautenbach is quoted in the article "Leadership Quotes From 10 Transformative CEOs During 2020"
WWD | Holiday Season Kickoff Reveals Permanent Shifts in Consumer Preferences
In a report by Pitney Bowes and Morning Consult, researchers said “online shopping habits expedited by the pandemic are here to stay this holiday season.”
Economic Times India | With changing landscape, leaders must be agile and empathetic
“The post-Covid era will usher in a new beginning for the talent landscape. Workplaces will be hybrid with a mix of remote and on-site operations.” – Ruchi Bhalla, VP Human Resources, Pitney Bowes India
As more consumers remain hunkered down at home, due to the COVID-19 pandemic, the parcel sector continues to reap the benefits, in for form of increasing volumes. It is fair to say that was a key finding in the Parcel Shipping Index, which was issued this week by Stamford, Ct.-based Pitney Bowes, a global technology services provider of commerce solutions powering billions of transactions.
Pitney Bowes predicts global parcel volume will reach 220-262 billion annual parcel shipments by 2026 due to the quickening pace of e-commerce offerings from retailers and adoption from consumers around the world.
Internet World | New record: over 100 billion parcels worldwide
Last year, for the first time, over 100 billion parcels were sent worldwide, according to the current "Parcel Shipping Index" from Pitney Bowes. For comparison: in 2018 there were 87 billion shipments. In 2019, 3,248 parcels were sent per second worldwide.
Global e-commerce, shipping, mailing, data and financial services technology company Pitney Bowes has released its latest Parcel Shipping Index report, which found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion.
Suddeutsche Zeitung | Every German receives an average of 44 parcels a year
Statistically speaking, hardly a week goes by in which the average German does not receive at least one parcel: private individuals and companies in this country received 3.65 billion consignments last year. And everything points to the fact that the industry around DHL and Hermes will beat this record again in 2020. That emerges from a study that the postal service provider Pitney Bowes will publish this Tuesday. If you calculate the sheer amount down to all residents, the average is 44 parcels per person per year.
Tamebay | Global parcel volume exceeds 100 billion for first time ever
Pitney Bowes have today released their latest Shipping Index which has found that global parcel volume surpassed 100 billion in 2019, reaching 103 billion. Forecasts predict that global parcel volume is likely to continue increasing due to uncertainty fueled by the global pandemic.
The growing national conversation around issues like social justice and sustainability has infiltrated retail too, particularly in relation to brand marketing. But new data from Pitney Bowes suggests that this emphasis may be outsized, with consumers choosing quality of experience over aligned values when push comes to shove.
Pitney Bowes Inc., known for its postage meter that was a staple in the pre-digital age, turns 100 this year, just in time to prove it knows how to make money in ecommerce.
Q3
Tech Circle India | How AI and predictive analytics can help ecommerce tide over the Covid-19 crisis
WSJ | Pitney Bowes Is Unboxing E-Commerce Bonanza
Smallbiz Daily | Three Steps Your Small Business Can Take to Prepare for the New Reality
Seeking Alpha | Pitney Bowes and UPS team up to offer discounted shipping services
Reuters | The new normal of office culture
ELFA | ELFA Members Respond to COVID-19
Chief Executive | Into The Unknown: A Candid Assessment Of What Comes Next
TECHGIG |'Hackathons: The best medium to identify tech talent
Q2
Voice & Data India | COVID-19 and its impact on e-commerce
CT Post | How CT companies are adjusting to coronavirus workplace restrictions
Express Computer – India | Important to trust your employees in a fully virtual work environment
The Economic Times – HR World | Diversity and inclusion during and beyond COVID-19
Computerwoche | What happens after the click
Q1
Chief Executive | Running An ‘Essential’ Company Makes CEO Decisions Crucial
CFO.com | 3 Actions to Take to Help Your Business Weather Any Storm
WIRED | These Industrial Robots Get More Adept With Every Task
Law 360 | 15 Minutes With Pitney Bowes' Chief Legal Officer
PR Week | 15 tips for a better workplace culture
Entrepreneur | 3 Smart Tips for Saving Money on Sending
Parcel and Postal Technology | Returns help generate industry innovation
People Matters | Key L&D trends to watch out for in 2020
Horizont.net | Why 2020 will be the year of global eCommerce
Q4
Media Outlet | Newsday Small Business: Tips for buffing up your online performance
Media Outlet | Yahoo Finance (Live Interview) Shoppers to spend $7.5 billion on Black Friday: RPT
RetailWire | Study: Consumers don’t enjoy doing their holiday shopping online
Media Post | Holiday Shoppers Unhappy With Online Retail Experience
Women’s Wear Daily | 7 Ways the 2019 Holiday Shopping Season Will Be Unique
Chain Store Age | Survey: Here’s how to satisfy unhappy holiday shoppers
Women’s Wear Daily | Holiday Shopper Satisfaction Rates for Online Retailers Continue to Fall
Stamford Advocate | Pitney Bowes revenues rise in third quarter
ZDNet | Cardboard crazy: Worldwide parcel numbers are shocking
CNN |Yet another company has been hit by a ransomware attack
Footwear News | How DTC Brands Can Balance Manufacturing Shipping Volume with Sustainability
Monitor Daily | Wheeler Financial Provides Capital to InterWest Paper
TameBay | Pitney Bowes Parcel Shipping Index 2019
Q3
Money | The best places to live in America
Forbes | Digital transformation and the future of ecommerce with Pitney Bowes CMO
Forbes - From mailing to shipping: Lessons in marketing transformation
Chief Marketer | CMO Q&A: How Pitney Bowes is targeting individuals
Bloomberg | Here’s who owns the most land in America
Computing | You must be inclusive for diversity initiatives work
Internet Retailing | Guest blog: Top retailers share their 3 secrets behind successful stores
Chief Marketer | B2B Customer experience: Why CX matters across the entire funnel
Monitor Daily | Wheeler Financial secures two transactions for Eagle Access
HR Zone | 10 tips to improve a company’s internal mobility
GIS Cafe | Pitney Bowes Announces PBLocator Geocoding for ArcGIS
GIS Lounge | European Global Position System Failure Points to the Importance of Location Technology
Monitor Daily | Wheeler Financial Provides Funding to Ghilotti Bros to Support Growth
CMO Magazine | How IPG Mediabrands re-invented its location analytics
The Drum | Omnichannel is best suited for all generations, CMO Council study says
Women's Wear Daily | Pitney Bowes Inks Deal with ReBOUND to Expand Returns Capabilities
Post & Parcel | Pitney Bowes and ReBOUND Team Up on Global Returns
DC Velocity | Pitney Bowes partners with British returns specialist for cross-border e-commerce
Logistics Manager Magazine | ReBOUND and Pitney Bowes partner
Q2
Wall Street Journal | CFOs Emphasize Career Development to Boost Employee Retention
Mailing Systems Technology | 3 Keys to a Successful Marketing Mail Campaign
eTail Europe | Luxury Brands are Nailing Personalisation: Here's How
GovTech Magazine | Will Your Data Strategy Deliver Digital Transformation?
Inc. | How a 99-Year-Old Company Pivoted with a Digital Transformation
Inc. | The Economy is Good but Money is Still Hard to Get
People Matters | Here’s how Pitney Bowes is building a future-ready workforce
Entrepreneur | How IOT is Transforming the Shipping Industry
Computerwoche | Where the treasure is hidden
Small Biz Daily | Lack of Access to Capital Threatens Sustainable SMB Growth
Information Management | 12 leading platforms for master data management
Government Technology | 7 Strategies of the Successful State CIO
Digital Doughnut | The Modern Retail Ecosystem
GIS Lounge | Case Study: How Brindisi, Italy is Using GIS to Help Preserve its Ancient Architecture
Marketing Voice | AMI Awards stories: Pitney Bowes Customer Retention with Location Intelligence
Draper's | India's middle-class fashion frenzy
Q1
Financial Times | How artificial intelligence helps companies recruit talented staff
Zacks | Pitney Bowes Ups the Ante in E-commerce With Consumer Connect
Retail Touchpoints | Biggest E-Commerce Irritant? Post-Purchase Problems
Banking News | Chatbots Become Regular Communication
WWD Women’s Wear Daily | Pitney Bowes’ Latest Solution Aims to Make All the Right Connections
eMarketer | For Many Retailers, Cross-Border Ecommerce is Profitable
CX Network | One reason why the rise of women in CX will boost revenues
CMO | One CMO's new four Ps of marketing
Retail Touchpoints | Biggest E-Commerce Irritant? Post-Purchase Problems
GISCafe | Industry Predictions for 2019
Risk & Compliance | Location Intelligence to Improve Customer Experience
Q4
GovTechReview | Interview: Nigel Lester, Pitney Bowes Software
Risk and Insurance | Property data - why it's worth more than you think
BankingNews | Chatbots Become Regular Communication
Tamebay | Look to marketplaces for a masterclass in shipping
ITProPortal | Study reveals Millennials expect fast refunds, older consumers are thrifty but tolerant
Business Matters | Mail is for life, not just for Christmas
Internet Retailing | Georges Berzgal on Internet Retailing
Corporate Risk and Insurance | Property data - why it's worth more than you think
Catalyst | Pitney Bowes: Helping Women Push Boundaries, Achieve Dreams
Economic Times | We are helping SMBs take the complexity out of shipping: Pitney Bowes' Jason Dies
▶️ Global News | Money 123: What to know before engaging in Cross-border shopping
▶️ CNBC TV-18 | Manish Choudhary on 'Redefining Shipping'
▶️ CNBC | Black Friday promotions last year and this year are similar, says pro
▶️ ZDNet | DevOps and Agile for Digital Transformation
▶️ Yahoo! Finance | What to expect this holiday shopping season
Internet Retailer | Most consumers were 'let down' by online shopping last holiday season
Stamford Advocate | Pitney Bowes sees revenues rise in third quarter
Multichannel Merchant | Study Finds U.S. Preference for Free Shipping Dropping Slightly
▶️ Inside Indiana | Pitney Bowes Looks to Set 'New Standard' in Greenwood
Daily Journal | New shipping hub opens, will bring 200 more jobs
eCommerce Bytes | Pitney Bowes Steps Up Its Ecommerce Game
GIS Lounge | Layers and the Future of Data and Analytics in Business
Westfair | Pitney Bowes offers identification match product for financial institutions
Geospatial World | 3 reasons every business should think about location intelligence
▶️ Welt | Gratisversand? Nur noch zwischen 11 und 13 Uhr!
Q3
Westfair | Pitney Bowes offers data for online purchase
BizReport | Parcel shipping key for merchants, to hit 100b in 2020
ITWire | Pitney Bowes report shows 'Australia’s parcel shipping volume exceeds 63 million'
VARINDIA | Pitney Bowes reports parcel shipping index reached $ 279 Billion in Revenue in 2016
Retail Times | Pitney Bowes says global shipping volume to surpass 100 billion parcels in 2020
eDelivery | Global parcel shipping volumes hit new high and set to surpass 100 billion by 2020
Inside Indiana Business | Pitney Bowes' High-Tech Super Center
Multichannel Merchant | Pitney Bowes Parcel Shipping Index Sees 17% Growth in 2017
WWD | Pitney Bowes Sees Shipping Volume Swell 17% to 74.4 Billion
Logistik Watchblog.de |Parcel shipping index: China before the United States and Japan
Logistik Watchblog.de | Parcel shipping index: China before the United States and Japan
Which-50 | Australians Sent And Received 841 Million Parcels In 2017
Wall Street Journal | The Tricky Task of Managing the New, Multigenerational Workplace
Q2
Computing | Data scientists are in-demand and well paid - so why is there a skills gap?
V3 | Keep your data alive by automating its management
IT Proportal | Address for success: five ways data’s DNA will improve your business
WWD | Pitney Bowes Debuts Chatbot to Engage Consumers
Internet Retailer | Beyond the shopping cart: 5 steps to a better post‑purchase experience
eCommerce Bytes | eBay Global Shipping Program Keeps Pitney Bowes on Board
Q1
Post & Parcel | Former USPS sales and client leader Cliff Rucker joins Pitney Bowes
Forbes | 3 Companies Nailing Digital Transformation (That You Haven't Heard About)
Techonomy | Why Twitter and eBay Rely on 100-year-old Pitney Bowes
Network World | How a 96-year-old company modernized its infrastructure by embracing innovation
Fortune | Pitney Bowes Signs, Seals, and Delivers on Smart Postage Machines
IQ Quarterly | The Evolution of Pitney Bowes
Wall Street Journal | Pitney Bowes Gauges New Path Away From Mass Mailings
Computerworld | Artificial intelligence in the enterprise: It’s on
Forbes | Roger Pilc Awakens Pitney Bowes Innovation Engine
ZDNet | Pitney Bowes aims to be digital commerce, cloud player
Wall Street Journal | Pitney Bowes Buys Cloud-Based Supply Chain Provider Enroute Systems
Network World | How a 96-year-old company modernized its infrastructure by embracing innovation
2017
Forbes | 3 Companies Nailing Digital Transformation (That You Haven't Heard About)
Techonomy | Why Twitter and eBay Rely on 100-year-old Pitney Bowes
Network World | How a 96-year-old company modernized its infrastructure by embracing innovation
Fortune | Pitney Bowes Signs, Seals, and Delivers on Smart Postage Machines
IQ Quarterly | The Evolution of Pitney Bowes
Wall Street Journal | Pitney Bowes Gauges New Path Away From Mass Mailings
Computerworld | Artificial intelligence in the enterprise: It’s on
Forbes | Roger Pilc Awakens Pitney Bowes Innovation Engine
ZDNet | Pitney Bowes aims to be digital commerce, cloud player
Wall Street Journal | Pitney Bowes Buys Cloud-Based Supply Chain Provider Enroute Systems
Network World | How a 96-year-old company modernized its infrastructure by embracing innovation
