Sending Technology Solutions Terms

Prior Software and Subscription Terms and Conditions - U.S.

Updated: December 13, 2022

Use of the licensed software and subscriptions set out in your order is governed by the terms set out in the links below. Please click on the applicable product name below to view the terms and conditions for the product you have licensed. If you have licensed multiple products, please click on all of the applicable product names below to view the terms and conditions for each product. Please feel free to print the terms and conditions for your records. The terms set out in the links below will supersede any shrink wrap or click through agreement received with the product.




Arrival® Express

Business Manager

ConnectRight® Mailer  

Envelope Designer Plus

Envelope Now        

File-Based Processing Software

LobbyTrac™ Arrival® Visitor Tracking

On-Premise Software License Agreement

Package Manager

Pitney Bowes Delivery Guarantee

PB First™

PC Meter Connect

PC Transfer Utility

PlanetPress Suite® 7:  License Agreement and Maintenance Terms

PlanetPress Suite® Connect:  License Agreement and Maintenance Terms

Postal Manager

SendSuite® Desktop

SendSuite® Live

SendSuite® Tracking

SendSuite® Xpress


Enhanced Support Services

Locker Management

On-Demand Subscription Services Agreement

pbSmart™ Codes

pbSmart™ Connect


Pitney Bowes Delivery Guarantee

Pitney Bowes Same Day Delivery

PitneyTrack™ Inbound

Relay™ Communications Hub

SendPro® 360 Locker Management

SendPro® 360 Receiving

SendPro® 360 Sending and PitneyShip™ Pro

SendPro® Enterprise

SendPro® Online and PitneyShip™

SendPro® Online With Equipment Lease and PitneyShip™ with Equipment Lease

SendSuite® Tracking Online