How Chatham University streamlined their shipping, mailing, and receiving workflows with a single, end-to-end platform.
Unique Challenge
Our Solution
What It Offers
Chatham University is a private university in Pittsburgh, Pennsylvania with three unique campus locations: Shadyside Campus, Chatham Eastside, and Eden Hall Campus. Chatham has an enrollment of over 2,400 students across over 60 undergraduate and graduate programs in these areas of excellence: sustainability & health, business & communications, and the arts & sciences. Chatham has consistently been named a College of Distinction and was top-ranked for social mobility and a “Best College” by U.S. News & World Report.
Unique Challenge
Chatham needed a way they could reduce shipping costs when sending diplomas, transcripts, admission letters, fundraising letters and other critical documents throughout the semester, while still maintaining visibility in tracking and capturing cost-saving insights. Whether they’re servicing students, faculty, or local residents, Chatham was looking for a solution to decrease shipping costs across their 3 locations, provide real-time tracking, capture all data whether internal or external, and streamline their reporting all with minimal IT assistance so that student workers could easily learn and master the solutions.
Our Solution
Chatham University chose a secure, cloud-based solution that provides robust shipping, tracking, receiving, and reporting capabilities. It helps the student workers across all of their locations to make smarter shipping decisions by identifying the best combination of rates and delivery options across top carriers. They’re able to generate discounted shipping labels and US postage and can view all carrier activity and costs in one location. Once shipped, Chatham was able to use PitneyTrack to notify students of package movement and delivery via email, in order to provide full visibility and transparency. Additionally, they were able to save days of manual work with PitneyAnalytics to automatically capture all internal and even external transactions and streamline their accounting and reporting processes. They can manage all of these shipping activities through one single intuitive dashboard.
What It Offers
Pitney Bowes offered a comprehensive and efficient shipping platform to bring Chatham University’s entire shipping operation to the next level. They can achieve complete control and visibility with a unified shipping experience to ensure their employees and students are always satisfied. Chatham has been able to drastically improve their employee and student experience and streamline their reporting and analytics processes to save of manual work, all while maximizing their savings and efficiency.