The feature Create a Case allows you to make your own support requests. Submit questions about your account or billing, make a service request for technical support, or view your cases anytime. Note: You must first create a profile to access case management online.
- Select this button to sign in here and go directly to create a case:
- Select an option for specific instructions:
- Once you submit your case, you will receive a confirmation number, and a Pitney Bowes representative will be assigned to help you.
TIP: To track the status of your cases, sign in, Select the Support & Cases menu at the top of the page then select Manage Your Cases.
UPDATED: May 11, 2021