The article’s solution or answer has been confirmed in practice by a client or Pitney Bowes agent.
How to Create a Case
UPDATED: January 31, 2018
The feature Create a Case allows you to make your own support requests. Submit questions about your account or billing, make a service request for technical support, or view your cases anytime. Note: You must first create a profile to access case management online.
- Select this blue button to sign in here and go directly to create a case:
- Select an option for specific instructions:
- Once you submit your case, you will receive a confirmation number, and a Pitney Bowes representative will be assigned to help you.