Changing your address and other account profile information online

Under Contact Information, change your First & Last Name associated with your online profile.

 Sign In to Change Name

View this link for step-by-step instructions.

Note: To change the Contact Name associated with billing, such as the name referenced on invoice details, you must create an Account Support Case.

To change the Contact Name associated with your invoice or statement, you must create an Account Support Case online. Use these selections to create a case:

Select Case Type: Account Support. Then select: Name and Address Change. Select the option: Update contact information. Go directly to create a case by clicking this button:

 Sign In to Create a Case

Under Manage Accounts, select the Change link under the Company Name. Then enter your new company name and select the button: Create a Case.

 Sign In Change Company Name

View this link for step-by-step instructions.

Under Contact Information, change your email address associated with your online profile.

 Sign In to Change Email

When you update your email address we send you a verification email, which contains a link that you must click to confirm the change.
Note: The updated email address is also the username to sign into your account.

View this link for step-by-step instructions.

Under Password & Security, update your password and security question and answer associated with your online profile. 

 Sign In to Change Password

View this link for step-by-step instructions.

 Forgot your password? Learn how to reset a lost or forgotten password.

The Manage Accounts section provides account management features including add an account, invite a colleague to share access to your profile, and more.

 Sign In to Manage Accounts

View this link for detailed information and instructions.