Setting up the OCR Address Scanner for SendPro Enterprise

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Products affected: SendPro® Enterprise

The OCR Address Scanner can be used to scan printed addresses into SendPro Enterprise. This device works with Windows only.

Unpack the box

Remove all contents from the box and verify that the following are present:

  • Pitney Bowes Handheld OCR Scanner
  • OCR Scanner Battery Pack
  • Feasycom Bluetooth USB Dongle
  • Charging adapter and cable

Install the battery pack

  1. Align the bottom of the battery with the bottom of the battery compartment on the back of the OCR device.
  2. Press the top of the battery firmly, snapping it into position. The two battery release buttons should be flush with the black plastic housing.
    SendPro Enterprise OCR device battery installation

Turn on the OCR device

  1. Press and hold the power button located on the top right until the device vibrates.
  2. The device screen may enter sleep mode while powering up. If this happens, press the power button to wake the screen.
  3. With the screen awake, slide the lock icon at the bottom center of the screen upwards until the home screen is displayed.

Install the Bluetooth dongle

  1. Remove the dongle from all packaging.
  2. Sign in to the target computer with a user account that has permission to install new USB devices.
  3. Insert the dongle into an available USB port.
  4. Wait for Windows to notify that it has finished installing the new hardware.

Connect the OCR device to Wi-Fi

The OCR device must be connected to Wi-Fi in order to receive OCR App and other updates.

  1. Wake the OCR device and unlock it.
  2. Tap Settings (gear icon).
  3. Tap Network & Internet.
  4. Tap WiFi.
  5. Configure the Wi-Fi connection. Consult your company's IT team if needed to obtain network information.

Test the OCR (Default Mode)

In Default Mode, you capture the image first, then draw a rectangle around the desired address. In Image Capture Mode, the OCR app automatically attempts to identify the address so you do not need to draw a rectangle.

  1. In the SendPro Enterprise App, place the cursor in the Attention field of the Ship-to tab.
  2. Wake the OCR device and sign in to it.
  3. Swipe up from the bottom of the screen to access all applications.
  4. Tap OCR.
  5. Tap [Paired]FeasycomLE.
  6. Tap Scan new label.
  7. Steadily point the OCR device's camera at the following sample address:
    Pitney Bowes Inc
    3001 Summer Street
    Stamford CT 06926
  8. Tap the image capture button (camera icon).
  9. Tap the check mark to accept the image, the circle arrow to capture another image, or the X to cancel.
  10. Adjust the overlay box to frame only the address to be captured. Tap Crop.
  11. The OCR app has sent the address to SendPro Enterprise.

Test the OCR (Image Scan Mode)

In Default Mode, you capture the image first, then draw a rectangle around the desired address. In Image Capture Mode, the OCR app automatically attempts to identify the address so you do not need to draw a rectangle.

  1. In the SendPro Enterprise App, place the cursor in the Attention field of the Ship-to tab.
  2. Wake the OCR device and sign in to it.
  3. Navigate to all applications by swiping up from the bottom of the screen.
  4. Tap OCR.
  5. Tap [Paired]FeasycomLE host and await confirmation of connection. Upon connection, the camera will activate.
  6. Tap the X to the left of the camera icon.
  7. Tap the Image Scan box in the upper right corner of the screen.
  8. Tap Scan new label.
  9. Steadily point the OCR device's camera to the following sample address:
    Pitney Bowes Inc
    3001 Summer Street
    Stamford CT 06926
  10. The OCR will highlight in rectangles all characters and markings. When the OCR has surrounded the target address with a rectangle, tap the rectangle to capture it.
  11. Tap Done to send the results to SendPro Enterprise. If needed, tap Retake or Detect More to try again.

Scanning Tips

Follow these best practices for the most consistent and accurate OCR results:

  • Printed addresses only
  • 12 pt block font
  • 0.8 or less spacing between lines
  • When scanning, hold the device 6-8 inches from the target address.
  • Operate the OCR in a well-lit environment free of shadows over the target address. Insufficient light can cause the camera to not focus well.

UPDATED: June 07, 2021