Clearing Material Jams in the Accumulation Area in Relay 2500/3500/4500

Learn how to clear material jams in the Accumulation Area in Relay 2500/3500/4500
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
  1. Grasp the blue tab and lift the first cover open.

    jam-abf-area-1

  2. Lift the next blue tab and pull that cover back.

    jam-abf-area-3

    jam-abf-area-4

  3. Remove the jammed material from the accumulation area.

    jam-abf-area-2

  4. Lift the guide bar with the blue handle to expose the paper path. Verify there is no paper is currently in the paper path.

    jam-abf-area-5

  5. Pivot the guide bar back into place using the blue handle; be sure it clicks into place.
  6. Rotate the top cover back into place and resume operation.
  7. Tap the Clear Deck button to clear the paper path of any remaining material.

    touchscreen-menu-clear

  8. Tap the Start button to resume operation.

UPDATED: August 14, 2021

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