Accessing the SendPro Care app on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Access the Ask SendPro Care app to quickly get information about your device.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

The Ask SendPro Care app is a self-help app that allows you to quickly get information about your SendPro C Lite, SendPro C, SendPro+, SendPro C Auto.

Tap Ask SendPro Care on the Home screen.

The Ask SendPro Care app automatically recognizes your device issues and provides recommendations for resolving those issues. The app also provides:

  • Real-time predictive updates, diagnostic, error notifications, and offers.
  • Proactively prompts you with a solution that you can follow to resolve the error or issue.
  • Essential tools and guides.
  • Voice (mobile app) and text search to resolve issues quickly.
  • Product health management and tracking.
  • Account balances and case status.
  • Spending and saving insights to track your budget more effectively.

To see how to download the Ask SendPro Care app to your mobile device, use a browser on your computer and go to the SendPro Care page.

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UPDATED: May 10, 2022

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