Using cost accounts on SendPro Mailstation

Cost Accounts help you keep track of your postage spend. You can create and assign Cost Accounts to all of your mailings and shipping labels.
Products affected: SendPro® Mailstation, SendPro® Mailstation LITE (HZ0L)

Cost Accounts help you keep track of your postage spend. You can create and assign Cost Accounts to all your mailing and shipping labels.

Enabling cost accounts

Before you can add a cost account, you must first enable cost accounting.

To enable cost accounts, log in to PitneyShip using the same credentials used during the SendPro Mailstation installation. If you need to locate the email address that was used when installing the SendPro Mailstation, refer to Locating the email address for your SendPro Mailstation.

After you have logged in, follow the Enabling Cost Accounts instructions in Managing cost accounts.

When Cost Accounting is enabled, you must select an account every time before you print a stamp, whether it’s the default or not.

Adding a cost account

Go to PitneyShip to add cost accounts. To add a cost account, log in to PitneyShip, and follow the Adding a top-level cost account instructions in Managing cost accounts.

Important: When you add accounts in PitneyShip, you must sync the accounts to your device in one of these ways:

  • Reset your device by holding the power button.
  • Do nothing, and the device will sync every four hours.

UPDATED: September 30, 2026