"Clear sealer" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Clear sealer" message on the Relay 2500, 3500, and 4500.

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Clear sealer."

Cause

Material is detected in the sealer brush area.

Resolution

  1. Open the tinted plastic cover on left side of the inserter and remove any material
  2. Close cover and restart

UPDATED: June 08, 2021

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