No label or coversheet generated or printed when processing ERR in SendPro Enterprise Mailcenter App
Products affected: SendPro® Enterprise
Issue
When generating a USPS electronic return receipt shipment (ERR) in the Mailcenter App, the shipment is processed but no label or coversheet is generated or printed.
Cause
Print Selected Document Type was not checked.
Resolution
After clicking Print, when selecting the output type, make sure that Print Selected Document Type is checked at the bottom of the popup.
UPDATED: June 07, 2021
