Advanced connectivity requirements for the SendPro Mailstation

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Products affected: SendPro® Mailstation

If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.

For further setup instructions, visit

Wi-Fi connectivity specifications

SendPro Mailstation supports

  • IEEE 802.11b/g/n 2.4GHz networks
  • 802.11a/n 5GHz wireless networks.

SendPro Mailstationdoes not support:

  • 802.1X networks that require enterprise or domain authentication
  • Public or Guest networks with a web page login

Port and communication requirements

This device uses only outbound communications through the network to minimize threats to your network and increase the ease of monitoring.

  • Ports used for connection - ports 31314, 993, or 443 using TCP
  • Ports used for upgrades - port 80 using TCP/HTTP
  • Transfer data via HTTPS (with TLS 1.2)

IP configuration

  • DHCP (Dynamic IP) is the default setting for the SendPro Mailstation.
  • Static IP may be used. The following fields are available:

    • IP address
    • Subnet mask
    • Default gateway
    • Primary DNS

URL requirements

The following Fully Qualified Domain Names must be allowed through your network for the SendPro Mailstation device to operate properly. If your firewall has restrictions, please allow access to these FQDN’s. We recommend these FQDN’s are left open for the device to function.

If possible, please use this wildcard string:

  • *

If it is not possible to use the wildcard, please allow access to the following:

Reverse lookups of the SendPro Mailstation IP addresses will resolve to Amazon AWS servers. Amazon AWS is the primary DNS record for the IP address.

Related topics

If you are unable to connect to the internet, ask your IT department to check the internet settings before you contact Pitney Bowes. If you still need assistance, please use the Contact Us options below.

UPDATED: April 27, 2021