Delivering a Package with a Reservation into a Locker using Intelligent Locker - PBIL

Once you receive a package into the receiving application and reserve a locker for the package, you or someone you designate can then deliver the package to the reserved locker.
Products affected: Intelligent Lockers - PBIL

Once you receive a package into the receiving application and reserve a locker for the package, you or someone you designate can then deliver the package to the reserved locker.

You perform the following procedure at the kiosk. This example assumes you received the package and reserved the locker using the Intelligent Locker - PBIL web application.

If you use a different receiving application, the process is very similar to the one described here.

  1. From the Welcome screen on the kiosk, touch anywhere on the screen to begin.
  2. Tap the Delivery icon.
    il-kiosk-deliver-icon
  3. To login, scan the PBIL Receiver Code.
    il-kiosk-scan-enter-code
    1. If you do not have a barcode for your login, tap Enter manually and use the keyboard to enter the receiver code.
      il-kiosk-enter-code
    2. Tap Enter when done.
      il-kiosk-enter-key
  4. If your user login has a PIN assigned to it, you will be prompted to enter it now.
il-kiosk-enter-pin
Tap Enter when done.
  1. The system searches for any stale packages.
    If you need to remove any stale packages login as Administrator or contact your system administrator.
  2. Scan the barcode on the reserved package. If you are unable to scan the barcode, you can enter it manually by tapping Can't scan.
    il-kiosk-scan-pkg
    In this example you will enter the barcode manually by tapping Can't scan.
    1. Enter the barcode using the keyboard.
      il-kiosk-enter-code
    2. Tap Enter when done.
      il-kiosk-enter-key
  3. The system searches for a current reservation for the package. If a reservation is found, the reserved locker opens and the screen displays the locker number.
    il-kiosk-locker-open
    NOTE: The number shown on the locker box is the locker box number and not the number of packages contained in the locker.
  4. Put the package in the locker and close the door. The system provides you with the following options.
    il-kiosk-close-option
    NOTE: if you do not respond to this screen within 2 minutes, the system automatically delivers the package and logs you out.
  5. Select the appropriate option.
    • Can't scan - If you have more packages to deliver, tap Can't scan and repeat steps from 6 to here. Repeat this process until you have delivered all the packages.
    • Delivered - If you are done delivering packages, tap Delivered and tap Done on the next screen.
      il-kiosk-done
      Once you tap Done, the system sends an email to the receiver. The email contains the locker location and the barcode for retrieving the package (s) from the locker.
    • Not delivered - tap this to open the Not Delivered screen options.
      il-kiosk-not-delivered
      Cancel Delivery - tap if you want to cancel the delivery.
      Reopen - if the locker door fails to open for any reason or if you closed it before delivering the package, tap Reopen.
      Reassign - if the package does not fit in the locker, tap this to assign the package to another locker.
      il-kiosk-new-size
      Tap on the correct button size. The new locker opens. Place the package inside and close the locker.
      Back - tap this to return to the previous screen.

UPDATED: December 03, 2021

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