Managing stale packages in PBIL for Intelligent Lockers

Products affected: PBIL

Only users with permission can perform this function.

Package View shows all packages that have added to the locker system. In addition, this is where users can filter a locker bank for stale packages, which is packages that have not been picked up after X number of days.

  1. Sign in to PBIL.
  2. Select Package View from the menu at the top. All packages in all locker banks are listed.
  3. (Optional) If you have more than one locker bank, select the All Locker Banks menu and choose a specific locker bank to filter to a specific bank.
  4. Select the Filter pbil-filter-icon icon in the upper right.
  5. Select Stale Packages.
  6. To remove a package from a locker:
    1. Select the arrow to the left of the package to expand it.
    2. Select Out of locker.
    3. Go to the locker bank and use the Admin screen on the kiosk to open the locker and remove the package.

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UPDATED: February 26, 2021