Changing the ZIP code on the Connect+ series, SendPro P series or SendPro MailCenter

The ZIP code printed by your meter should be either your ZIP code or the ZIP code of the post office picking up your mail. If your meter is printing the incorrect ZIP code, a new one will need to be prepared for you by Pitney Bowes, then you will be able to download it to your meter. You do not need to add postage to your meter to change the ZIP code.

1. Create a case for Pitney Bowes support to request the ZIP code edit. Please have the new ZIP code ready. You will not be able to complete the rest of the steps until we have prepared the new ZIP code for you.
2. Select Funds under Mailing on the Home screen.
3. Select Meter Funds.  
4. Select Get Balance to obtain your current postage account balance. The meter notifies you once the account balance has been updated.
5. Select OK.
6. Select Done to return to the Home screen.