What is Soft-Guard and Software Subscription Coverage for Rate Updates

Learn about Soft-Guard and software subscription coverage for rate updates
Soft-Guard® and software subscriptions cover postal and carrier rate updates to your mailing and shipping systems. During a 12-month subscription period, your Pitney Bowes meter or shipping system is eligible for qualified rate updates with no additional charges. Without this plan, rate update costs are billed individually.

The Soft-Guard/Software subscription plan covers these types of events:
  • Up to six (6) qualified postal or carrier rate changes
  • Changes to carrier-provided services
  • All ZIP code or zone changes

Products covered under the Soft-Guard/Software subscription plan:
  • DM100i®, DM200L™
  • DM125™, DM225™
  • DM300C™, DM400C™, DM450C™, DM475™
  • DM500™-DM1100™
  • DM Infinity™
  • mailstation™/mailstation2™
  • Connect+® series
  • SendPro® 300
    SendPro® C-Series (C200, C300, C400)
  • Business Manager
  • SendSuite® Xpress
Learn how to determine if you have Soft-Guard coverage.

To sign up for the Soft-Guard/Software subscription plan, chat with an agent or call us, Monday-Friday, 8 am to 8 pm.

UPDATED: June 01, 2021

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