Submitting a tax exemption certificate

Pitney Bowes may be required or authorized to collect sales tax and similar taxes on equipment that is sold, rented, or leased. If your organization is exempt from paying sales tax, you must provide Pitney Bowes with a valid state sales tax exemption certificate.

Submit a sales tax exemption certificate

To submit your exemption certificate, create a case through the Help Center and include the following information:

• Account number
• Contact name
• Contact phone number
• Invoice number(s) that need to be corrected, if applicable
• A copy of your state sales tax exemption certificate

Important information

• Sales tax that has already been paid cannot be refunded.
• Any unpaid sales tax charges will be removed from your account after your exemption certificate has been reviewed and processed.
• Federal tax exemption certificates cannot be used to claim exemption from state sales tax.

Request a sales tax breakout

In some cases, a lease invoice may include charges that are not subject to sales tax. As a result, the sales tax amount shown on your invoice may not always match your expectations.

If you would like a detailed explanation of how sales tax was calculated on your invoice, you can request a tax breakdown by creating a case through the Help Center.