Error E08 on the Relay 2000, 3000, and 4000, DI380 and DI425
Resolve error code E08 on the Relay 2000, Relay 3000, Relay 4000, DI380, and DI425.
Products affected: Relay 2000™, Relay™ 3000, Relay™ 4000, DI380™, DI425™
Issue
Error E08 is displayed and paper will not feed when Trial Piece is pressed.
Cause
The Double Detect sensor may be blocked or malfunctioning.
Resolution
- Open Jam release D and remove any material in the paper path.
- (Optional) If you are feeding inserts, open Jam release E and remove any material in the paper path.
- Remove any partially fed material from the paper feeder, remove tray A if necessary.
- Reinsert all of the paper trays and close all jam releases, making sure that they latch shut.
- Press Clear Deck.
UPDATED: August 14, 2021
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