Updating the email address for your Your Account profile

Sign in to Your Account to update the email address associated with your online profile.

Sign in to Your Account to update the email address associated with your online profile. Click the button below to go directly to Your Account and update your email address or follow the step-by-step instructions.

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Update your email address

  1. Sign in to the Pitney Bowes Your Account online portal.
  2. If prompted, the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.
  3. Select the Your Account menu and click Contact Information.
  4. Select the Edit button to the right of your email address.
  5. Enter the new email address.
  6. Select Save Changes.
    A verification email will be sent to the new email address. Click the verification link within the email to complete the change.

Important: The verification link expires 3 hours after the update was submitted and then will revert to the previous email.

Share your Your Account access with another person:

If someone new is taking over for you or another person needs online access, they need to create their own profile. If you have manager access to the accounts in your profile you can give access by using the Invite a Colleague feature.

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UPDATED: July 12, 2024