Verifying or enabling TLS 1.2 for Carrier Data Transmission Security Compliance in SendSuite Live

Learn how to verify or enable TLS 1.2 for Carrier Data Transmission Security Compliance on SendSuite Live.
Products affected: SendSuite® Live

Carriers such as USPS, FedEx, and UPS now require all electronic data transmissions to employ TLS 1.2. Systems implementing a cipher below TLS 1.2 will be prevented from transmitting. While elements of these instructions explicitly refer to ConnectShip, the solution also applies to carrier APIs. In addition to enabling TLS 1.2, you must be on SendSuite Live Version 7.25.02 and higher.

To ensure system-wide TLS 1.2 compliance:

  1. Install all ConnectShip updates. For instructions, refer to How to install ConnectShip updates for SendSuite Live.
  2. Download the TLSVersion.ps1 PowerShell script and save it to a memorable location (e.g., your Desktop).
  3. Run PowerShell as an Administrator (right-click>Run as Administrator). See Microsoft's instructions on how to locate the PowerShell program.
  4. At the PowerShell command prompt, type this command and then press Enter.
Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass
  1. Press Y, then press Enter to accept the policy change.
  2. At the PowerShell command prompt, type the full path to the TLSVersion.ps1 file (e.g., c:\Users\[username]\Desktop\PowerShell\TLSVersion.ps1), then press Enter. Be sure to enclose the file path in double quotes (") if there are spaces anywhere in the path.
  3. A successful result reads:
Attempting to access TLS 1.2... security protocol value: 3072 TLS 1.2 available on this server - your uploads should be compliant with current ConnectShip and carrier API communication requirements.
If the result of the script instead reads:
Attempting to access TLS 1.2... Error attempting to access TLS 1.2 - please confirm that you are using an operating system that supports TLS 1.2...
refer to Microsoft's instructions on how to enable TLS 1.2. After enabling TLS 1.2, execute steps 3 through 6 again to verify success.
  1. Close all unnecessary windows and delete the TLSVersion.ps1 file.

If you need further assistance, please contact us.

UPDATED: March 11, 2022

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