Services

Maximize your ROI and accelerate time to results.

Technical Support Services

Our team of certified technicians are here to help you prevent problems and quickly resolve any issues.

Flexible service options integrate maintenance, technical support and systems monitoring to support your business needs.

Service Level Agreements
Equipment Service Level Agreements
Minimize costly downtime with skilled technical service expertise. Our support and services teams provide skills, experience, insight to ensure clients stay up and running with remote, online, phone or onsite support.
Software Maintenance Agreements
Software Maintenance Agreements
Quick resolutions and updates for your software. We offer two levels of support to help you quickly resolve technical issues and update software. Each service option provides access to web self-help, technical support, product repairs, data updates and rate changes.

Equipment Service Level Agreements

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Valet Services
Customizable expert support to meet your unique needs, if you need any help, just ask us.
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PowerGuard
Avoid power disturbances and provide superior surge protection and power stability for your business.
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Protective Covers
Protective covers guard against environmental concerns that can negatively affect your equipment.

Mailer ID Assistance

Simplifies the process of securing a USPS Mailer ID for your mail production equipment. We’ll provide Gateway assistance, USPS follow up , problem resolution and installation.

Connectivity

We simplify the process networking and connecting your mailing and shipping products to get you online faster.

Carrier Assist

Get the guidance you need to set up your UPS, USPS, FedEx and DHL accounts to save money with carrier costs.

Critical Parts Recovery Subscription

Avoid costly service disruptions to your mailing solutions by having the right replacement parts on-site, ready to be installed.

Pitney Bowes Ink

Pitney Bowes ink cartridges work with compatible machines to produce bold, vivid colors, along with sharp text and clean lines. Whether printing postage or business brochures, the result is high-quality text and graphics that meet the needs of most businesses.

Relocation Services

Minimize the impact of relocation on your organization. Our experienced team will Guide and assist with preparation, tear down and reassembly to expedite the entire moving process.
Technical Support Overview

By Phone

Goal: Answer the Phone within 60 seconds
Dial 844-256-6444

Create a Case

Goal: Representative response within 60 seconds
Make your own support request online.

Online Support

Our self service site to find helpful information about our products, services, software, postage, and your account.