If an envelope jams in your device, you'll see a message telling you the location of the problem. Follow the on-screen instructions or the steps below to clear the jam.
If the jam occurs in the feeder section:
The following error message appears, along with on-screen instructions for clearing the jam.
"Problem with the Feeder"
The instructions appear here for your convenience.
Open the feeder cover.
Lift up on the jam release lever and move it to the left until it clicks into place.
If a jam occurs in the printer deck:
The following error message appears in the display, along with on-screen instructions for clearing the jam.
"Clear Paper Jam"
The instructions appear here for your convenience.
Turn the paper jam lever clockwise to drop the deck and remove the envelope.
UPDATED: January 05, 2021