The Connect+® / SendPro™ P Series displays the message PSD Key Lockout and will not run mail.
An internal component has failed.
Reboot the system. Follow these steps to restart safely:
- Select the Gear from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop-up.
- Wait for the screen to go black and for the blue light on the front to go out. This may take several minutes.
- Wait 10 more seconds.
- Press the Power button.
If the issue is unresolved after following these steps, contact customer support. Please have your model number ready.
UPDATED: September 01, 2017