Creating an international shipping label on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Print this support article
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

The procedure for creating an international shipping label is almost the same as that for creating a domestic shipping label. The main difference is adding the information required for customs purposes. You must declare package contents for U.S. customs when shipping internationally and to military mail.

Important: In order to print an international label, you need to connect your device to an 8 1/2 x 11" 1E50 laser printer. You can also print an international label from your SendPro Online account using any 8 1/2 x 11" printer.

After you have recorded the weight of the package, you are prompted to enter the customs information.

This includes:

  • Types of items in your shipment (documents, gifts or merchandise). Select either Abandon or Return to Sender if the item cannot be delivered.
  • Description for each item, where the item was made, the quantity of the items. To enter the description, tap the Add an item button.
  • Enter optional HS Tariff information if appropriate.
  • Enter where the item was made

To add additional items tap Save and Add. If you are finished adding items, tap Save.

  • Select the necessary AES Exemption information. For further information please refer to Postal Explorer.

Once you have completed these steps, continue creating the label using the same steps used to create and print a domestic shipping label .

UPDATED: February 17, 2021