When opening ConnectRight Mailer, the following message appears:
TrustFailure: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."
Your network's security certificate for https://ws.lortondata.com has expired.
Notify your IT department that the security certificate for the website https://ws.lortondata.com needs to be renewed every 90 days.Test Criteria
- Open web browser and go to https://ws.lortondata.com.
- In the browser's address bar next to the "https", make sure it shows that the connection to the site is secure.
- If you receive a message that there is a problem with this website's security certificate, as shown here, then the certificate is expired and your IT department needs to allow the website https://ws.lortondata.com to receive a new certificate every 90 days.
UPDATED: March 21, 2019