All Reference Fields not added to UPS Label in SendPro Enterprise
Learn how to resolve an issue where all Reference Fields are not being added to a UPS Label in SendPro Enterprise.
								
                            
														Products affected: SendPro® Enterprise 8.18.00 and higher
												Issue
                                                    When adding Reference Fields to a UPS Label, SendPro® Enterprise does not add all of the Reference Fields to the UPS Label.
                                                
                                              
                                            
                                            
                                              
                                                Cause
                                                    UPS only supports two reference fields.
                                                
                                              
                                            
                                            
                                            
                                             
                                            
                                              
                                                Resolution
As of SendPro Enterprise version 8.18.00, the system passes the following reference field data to UPS.
- ShipperReference
- ReferenceOne
- ContentDescription (domestic shipments only)
UPS only supports two reference fields. ContentDescription will only be passed if ShipperReference or ReferenceOne is missing or blank.
All other reference fields will be used by SendPro Enterprise for data purposes only.
Permissions Required
Admin, Print
UPDATED: June 02, 2021