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Resolve printer will not print on DA50S, DA70S, and more

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Products affected: DA50S, DA55S, DA70S, DA75S

Issue

The printer does not print.

Cause

The printer cannot print fonts which are not true-type fonts.

Resolution

Ensure that you are using a true-type font:
  1. Press the Menu button.
  2. Select Font > Name.
  3. Select one of the following true-type fonts: Arial, Comic Sans MS, Courier New, Georgia, Impact, Kino, MSLogo, Symbol, Tahoma, Times New Roman, Trebuchet MS, Verdana, Webdings, Wingding.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: August 14, 2021

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