The printer does not print.
The printer cannot print fonts which are not true-type fonts.
Ensure that you are using a true-type font:
- Press the Menu button.
- Select Font > Name.
- Select one of the following true-type fonts: Arial, Comic Sans MS, Courier New, Georgia, Impact, Kino, MSLogo, Symbol, Tahoma, Times New Roman, Trebuchet MS, Verdana, Webdings, Wingding.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.
UPDATED: August 19, 2016