Setting up a wired network connection with a SmartLink device on the mailstation series, DM100i, DM200L and DM300C-DM475

Use a SmartLink device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device on the mailstation2, DM125, DM300C, DM400C, or DM475.
Products affected: mailstation™, mailstation2™, DM100®i, DM200L™, DM300C™, DM400C™, DM450C™, DM475™
Use a SmartLink™ device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device

Follow these steps to configure a wired connection with a SmartLink device.
  1. Connect your SmartLink device to an internet jack on the wall or a router with the included network cable.
unplug network cable from Smartlink device
  1. Plug one end of the power cord into your SmartLink device and the other end into a power outlet.
unplug power cord from Smartlink device
 
  • Your SmartLink device’s lights change color.
  • Once your device connects to the internet, the Network Connectivity light User-added image blinks green.
  • Your SmartLink device’s Ethernet port lights display green for successful connection status and yellow for network activity.
  1. Plug one end of the USB cable into your SmartLink device and the other end into the back of the meter.
unplug USB cord from Smartlink
  • Your SmartLink device’s lights change color.
  • Once a network connection has been established, your SmartLink device’s USB Connectivity light USB connectivity icon  turns green, and the Network Connectivity light User-added image blinks green. 
smartlink device running correctly
  1. Attach your SmartLink device to your meter with the adhesive fastener strips.

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

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UPDATED: December 02, 2021

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