Setting up a wireless (WiFi) connection with a SmartLink device on the mailstation series and DM100i-DM475

Use a SmartLink device to connect your meter to the Pitney Bowes Data Center with a wireless (WiFi) connection. These instructions are for first-time users who have never installed a SmartLink device on the mailstation, mailstation2, DM125, DM300C, DM400C, or DM475.
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™
To configure a wireless (WiFi) connection with a SmartLink™ device:
  1. Go to the SmartLink Setup page.
    1. Select Wireless under 'Choose Your Connection.'
    2. Follow the directions to configure your wireless connection.
  2. After configuring your wireless connection:
  • If your SmartLink device shows the USB Connectivity light USB connectivity icon as solid green and the Network Connectivity light User-added image as blinking green, then your SmartLink device is successfully connected.
smartlink device running correctly
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

Related article

UPDATED: October 26, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)