"Invalid Booking Confirmation Number" when shipping FedEx in SendSuite Live

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Products affected: SendSuite® Live, module SL99


When shipping with FedEx Freight International, the error "Invalid Booking Confirmation Number" is displayed.

(A booking number is basically a reservation for the shipment.)


Not stated


To get a booking number, contact FedEx at 1.800.GoFedEx (1.800.463.3339). Once the booking number is received, enter it into the Booking Number field on the SendSuite® Live Shipping Page.

If the field is not available, contact Pitney Bowes software support for more information.

UPDATED: June 03, 2021