Deposit Account (Reserve Account) payment options

You can add money to your Deposit Account (Reserve Account) using ACH transfers, scheduled deposits, or by mailing a check. Just follow the steps for the method you prefer. The quickest way is to make an ACH transfer from your main bank account.

• ACH Bank account transfer (Fastest Method)
• Schedule automatic deposits
• Mail a check

ACH Bank Account Transfer (Fastest Method) 

Note: Provide remittance details for all payments to payment.info@pb.com. Allow 4-6 business days for funds to become available.*

Schedule automatic deposits

You can schedule deposits to your Deposit Account (Reserve Account) every week or month, or when your account balance drops below a limit you set.

1. Sign in to the Pitney Bowes Your Account online portal.
2. If prompted, select the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.
3. Select the Postage menu and click Prepaid Balance.
4. Select the Schedule a Deposit link option for the account you want to set up scheduled payments.
5. Complete each section of the Schedule Reserve Account Deposits form.
6. Select Submit.

Mail a Check

Important: 

• When paying by check, make sure to include a Reserve Account deposit slip.
• Ensure you add your Reserve Account number to each slip; otherwise, your deposit will not be allocated to your account.
• Make checks payable to Pitney Bowes Reserve Account

Regular Mail

Pitney Bowes Bank Inc. Reserve Account

PO Box 981023

Boston, MA 02298-1023

Note: Include a deposit coupon with every check payment. Funds will be available 7-14 business days after mailing, though it can take longer depending on the mail delivery service.*

Express Mail

FIS Lockbox Operations

Attn: Pitney Bowes Bank Inc. Reserve Account

Box 981023

10 Dan Road, Door #2

Canton, MA 02021

Note: Include a deposit coupon with every check payment. Funds will be available 3-5 business days after mailing, though it can take longer depending on the type of service and carrier used.*

*Important: As outlined in the Reserve Account Terms & Conditions: If your Reserve Account has had a negative balance history in the last 6 months or if we believe a deposited check or ACH credit or debit may be returned due to your transaction history, we may delay the availability of deposited funds up to five (5) business days after the date upon which we receive your deposit.