Deposit Account (Reserve Account) payment options

You can add money to your Deposit Account (Reserve Account) using ACH transfers, scheduled deposits, or by mailing a check. Just follow the steps for the method you prefer. The quickest way is to make an ACH transfer from your main bank account.

• ACH or Wire bank account transfer (Fastest method) 
• Schedule automatic deposits
• Mail a check

ACH or Wire bank account transfer (Fastest method)

Note: 

• Provide remittance details for all payments to [email protected]. Allow 4-6 business days for funds to become available.*
  • Payments cannot be sent to this email, this is for remittance details only.
• You need to send the payment through your bank. We don't withdraw funds from your account.
• An incoming wire fee can be charged for wire payments.

Schedule automatic deposits

You can schedule deposits to your Deposit Account (Reserve Account) every week or month, or when your account balance drops below a limit you set.

1. Sign in to the Pitney Bowes Your Account online portal.

2. If prompted, select the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.

3. Navigate to Postage and select Prepaid Balance
4. Click Set Up Auto-Deposit
5. Choose the bank account you would like to use
   • If you need to add a new bank account, click Add Bank Account and follow the prompts
6. Under Schedule Your Deposit, select your preferred deposit option
7. Review the Terms and Conditions, then check the box to confirm your agreement
8. Click Submit to complete the setup

Once enabled, your auto-deposit will help ensure your prepaid postage balance is replenished based on the deposit option you selected.

To edit or cancel an auto-deposit, see Editing or Canceling Schedule Pay (Auto-Deposit) for your Reserve Account

Mail a Check

Important: 

• When paying by check, make sure to include a Reserve Account deposit slip.
• Ensure you add your Reserve Account number to each slip; otherwise, your deposit will not be allocated to your account.

Regular Mail

Pitney Bowes Bank Inc. Reserve Account

PO Box 981023

Boston, MA 02298-1023

Express Mail

FIS Lockbox Operations

Attn: Pitney Bowes Bank Inc. Reserve Account

Box 981023

10 Dan Road, Dock #2

Canton, MA 02021

Note: Include a deposit coupon with every check payment. Funds will be available 7-14 days after mailing, but it can take longer depending on the mail delivery service.*

*Important: As outlined in the Reserve Account Terms & Conditions: If your Reserve Account has had a negative balance history in the last 6 months or if we believe a deposited check or ACH credit or debit may be returned due to your transaction history, we may delay the availability of deposited funds up to five (5) business days after the date upon which we receive your deposit.