Deposit Account (Reserve Account) payment options

You can add money to your Deposit Account (Reserve Account) using ACH transfers, scheduled deposits, or by mailing a check. Just follow the steps for the method you prefer. The quickest way is to make an ACH transfer from your main bank account.

• ACH Bank account transfer (Fastest method)
• Schedule automatic deposits
• Mail a check

ACH Bank Account Transfer (Fastest method) 

Note: 

• Provide remittance details for all payments to [email protected]. Allow 4-6 business days for funds to become available.*
  • Payments cannot be sent to this email; this is for remittance details only.
• You need to send the payment through your bank. We don't withdraw funds from your account.

Schedule automatic deposits

You can schedule deposits to your Deposit Account (Reserve Account) every week or month, or when your account balance drops below a limit you set.

1. Sign in to the Pitney Bowes Your Account online portal.
2. If prompted, select the Your Account business portal, otherwise, you will be directed to your Your Account dashboard.
3. Select Help Center & Cases and click Help Center.
4. Select Payments under Financials.
5. Select What if I'm having an issue with AutoPay or SchedulePay?.
6. Scroll down and select No, I would like to create a case.
   
7. Select your account number to schedule automatic deposits for.
8. Select the Prepaid Accounts (For Postage) radio button.
9. In the Please provide any details you might have text box enter the following information:
   • The date you would like the schedule pay to start.
   • Confirmation if you are setting up a new schedule pay instruction or updating an existing one.
10. Select Submit.

Mail a Check

Important: 

• When paying by check, include a Reserve Account deposit slip.
• Ensure you add your Reserve Account number to each slip; otherwise, your deposit will not be allocated to your account.

Regular Mail

Pitney Bowes Bank Inc. Reserve Account

PO Box 981023

Boston, MA 02298-1023

Express Mail

FIS Lockbox Operations

Attn: Pitney Bowes Bank Inc. Reserve Account

Box 981023

10 Dan Road, Dock #2

Canton, MA 02021

Note: Include a deposit coupon with every check payment. Funds will be available 7-14 days after mailing, but depending on the mail delivery service, it can take longer.*

*Important: As outlined in the Reserve Account Terms & Conditions: If your Reserve Account has had a negative balance history in the last 6 months or if we believe a deposited check or ACH credit or debit may be returned due to your transaction history, we may delay the availability of deposited funds up to five (5) business days after the date upon which we receive your deposit.