Products affected: SendPro® C, SendPro®+ (2H00, 8H00)
The meter displays the message "Error: Starting Activity" when launching Trackable Labels.
You are attempting to sign into Trackable Labels using the user profile icon in the top right corner of the toolbar.
Tap Trackable Labels on the Home screen to begin the sign in process.
If you still see the message "Error: Starting Activity", reboot your device:
- Unplug the power cable. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the meter back on.
UPDATED: August 14, 2021