How to enter the mailer ID number into the Connect+ series and SendPro P series

Learn how to enter the mailer ID number into the Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000, and SendPro P3000.

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Follow these steps to set the mailer ID number in the Connect+®:

Select Settings under Mailing.
Select Applications.
Select Tracking Services.
Enter the Mailer ID number in the Mailer ID field.

Note: If the Mailer ID has been added or changed and you already had preexisting jobs created using ERR, you will need to manually edit the Mailer ID in those jobs. The global Mailer ID set in the above steps will not override preexisting jobs.

Follow these steps to edit the Mailer ID on a preexisting job:

Select Jobs.
Select the job containing ERR that you want to edit. The Run Mail screen will open with your selected job.
Edit the Mailer ID field on the left side of the screen0
Select Save.

UPDATED: August 14, 2021

Live Chat

Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET

Live Chat

Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET

Create a case

Submit support requests (Sign in required)