How to determine if you have Soft-Guard coverage

Learn how to determine if you have Soft-Guard coverage.
Products affected: mailstation, mailstation2™, DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™ Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, Connect+ 3000®, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000, SendPro® 300,
SendPro® C-Series (C200, C300, C400)
During a 12-month subscription period with Soft-Guard®, your Pitney Bowes DM Series systems, mailstation™ systems, Connect+® systems and SendPro™ P Series systems are eligible for qualified rate data updates with no additional charge. Without a Soft-Guard agreement, rate data update costs are billed individually.

Follow these steps to sign in to your account to see if your equipment is covered by Soft-Guard:
  1. Sign into your account
Note:  If you do not have a Pitney Bowes account, select Not a registered user? Sign Up Now! and register for an account.
  1. Once logged into My Account, locate the My Products section
  2. Select view all to see a complete listing of products installed on your account
  3. Select the product for which you want to check the Soft-Guard status. The results will be displayed in the Soft-Guard Coverage box.

UPDATED: August 14, 2021