Clearing a paper jam on the 1E05, 1E08, 1E20, 1E30, 1E31, and J624 report printers

Follow the instructions to remove paper stuck in a 1E05, 1E08, 1E20, 1E30, 1E31, or J624 report printer and clear the paper jam.
Products affected: 1E05, 1E08, 1E20, 1E30, 1E31, and J624 report printers
  1. Press the cover release button and open the front cover.
  2. Slowly remove the drum unit and toner cartridge assembly. The jammed paper gets pulled out with the drum unit and toner cartridge assembly.
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  1. Pull the paper tray completely out of the printer.
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  1. Close the front cover.
  2. Pull the jammed paper up and out of the printer.
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  1. Open the front cover again.
  2. Open the back cover.
  3. Pull the tabs at the left and right sides toward you to open the fuser cover (1).
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  1. Using both hands, gently pull the jammed paper out of the fuser unit.
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UPDATED: May 19, 2021

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