Resolving error "Barcode invalid" on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

"Barcode invalid" appears when you scan USPS PS Form 3800 for Electronic Certified Mail.

Cause

The label's barcode is outdated. Older barcodes that start with 92 will not work.

Resolution

Use a PS Form 3800 with a barcode that starts with 94.

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UPDATED: November 05, 2020