Error converting value "sdd" to type" on SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The message "Error converting value "sdd" to type" appears when you tap Creating Shipping Labels.

Cause

Unknown

Resolution

Check for updates:

  1. Tap SendPro Apps on the Home screen, then tap , or, 
  2. Tap Rates and Updates at the bottom of the Home screen.

If you need further assistance, please use the Contact Us options below.

UPDATED: August 14, 2021