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Stamp sheet printing alignment issues in SendPro Enterprise

Print settings may be preventing stamp sheets from aligning properly.
Products affected: SendPro® Enterprise

Issue

When printing stamp sheets, the printed stamps are not properly aligned with the stamps on the sheet.

Cause

The print settings are not correct.

Resolution

Tip: Before printing stamps onto a stamp sheet, use the TEST Print button to print a test onto a blank sheet of paper first to ensure that the alignment is correct.

  1. Check your print settings:
    • Fit to Page should be turned off
    • Scaling should be set to 100%
    • Margins should be set to Default

These settings may vary depending on your printer and browser. If you need assistance , contact your IT department.

UPDATED: August 14, 2021