Manually enter the postage amount on the mailstation series

Learn how to enter the postage amount manually on the mailstation or mailstation2.
Products affected: mailstation™, mailstation2™
  1. Enter your postage amount using the numeric buttons.
  2. Press Yes/Enter.
  3. Place your envelope or tape sheet onto the mail deck, and your meter prints the postage.
  4. Remove the mail piece on completion.

Important: 
  • Whenever possible, choose a class from the Class menu, instead of manually entering a postage value, to prevent errors and overpaying for postage.  
  • Pitney Bowes does not provide refunds for  misprinted postage.  
  • USPS provides refunds for misprinted or unused postage per regulations found at Getting a refund for misprinted or printed and unused postage .

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)