How to initialize and configure a TAPlus handheld Tracking Assistant for use with SendSuite Arrival

Learn how to initialize and configure a TAPlus handheld Tracking Assistant for use with SendSuite Arrival.
Products affected: SendSuite® Arrival®, TAPlus handheld Tracking Assistant
To initialize and configure a TAPlus handheld Tracking Assistant for use with SendSuite® Arrival®:
  1. Install the battery.
  2. Charge until the amber LED light remains lit.
  3. Calibrate the screen and set the time and time zone. Confirm that the time zone is updated correctly.
  4. In Arrival, go to File > PDC Utilities > TAPlus J59x (Windows CE) Initialization.
  5. Select Local (USB Cable Connected Locally), then select Next.
  6. Select the WinCE device model, then select Next.
  7. Seat the scanner in the cradle or connect using a USB cable.
  8. Confirm that the Active Sync indicator on the computer turns green.
  9. Select Next, then select Yes.
  10. When the Install Wizard displays, select Next.
  11. When Check Mobile Device Finish at Confirmation is displayed, select OK.
  12. Select Next.
  13. At the confirmation prompt, select Yes.
  14. When Ready to use is displayed, select OK.
  15. With the scanner still in the cradle or connected, select Start > Programs > TAPlus.
  16. When the main screen displays, select Settings.
  17. In the Host field, enter the IP address or name of the Arrival application server.
  18. Set the port:
  • Versions below 9.5: port 5101
  • Version 9.61: port 5102
  • Version 9.7: port 80
  1. In the Device ID field, enter the name of the old unit.
  2. Select Test:
  • If Settings Test Successful is displayed, select OK, then select Save.
  • If the test is not successful, check all settings from the old unit, then try again.
  1. Select Sync and wait for scanner to sync with Arrival.
  2. Remove the scanner from the cradle or cable and seat it in a 4-Bay Ethernet Cradle.
  3. Select Sync. If the unit syncs with Arrival, the setup is complete. If it does not sync, follow these steps:
    1. Select Start > Settings > Network and Dialup.
    2. Double-click on LANNDSI.
    3. Select Specify an IP Address.
    4. Type the IP address for the device. This may be obtained from the old unit or by consulting the IT department. The Subnet mask will automatically fill in with
    5. Select OK, then close the screen.
​Note: These changes should only be necessary when there is no dynamic host configuration protocol (DHCP) server on the network and static IP addresses were assigned by the IT department.
  1. Select Start > Programs > TAPlus.
  2. Sign in to the TAPlus application and select Sync.

UPDATED: August 14, 2021

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