Barcode missing from First Class label printed in SendSuite Live

Learn how to resolve a barcode missing from a First Class label printed in SendSuite Live.
Products affected: SendSuite® Live


When printing a First Class mail label, the barcode is missing from the label.


Progistics Management Console (PMC) USPS Server update S


USPS First Class Letter no longer requires a barcode, so the system behavior is correct. Because First Class Letter does not include tracking capabilities without selecting the special service certified, no barcode will print on the label. IMpB only requires a barcode for packages, not letters.

Note: Until PMC USPS update T is installed, there may be some unexpected $0.20 charges. Update T will resolve this.

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)