Invalid ZIP code message on the SendPro Mailstation
Products affected: SendPro® Mailstation
Issue
The device displays "Invalid ZIP code" when you try to print postage.
Cause
The ZIP Code™ printed by your SendPro Mailstation device should be either your ZIP Code or the ZIP Code of the post office picking up your mail.
Resolution
- Tap the Settings icon.
- Tap the right arrow to advance to the next page.
- Tap Update ZIP Code.
- Enter the correct ZIP Code.
- Tap Apply.
If you need further assistance, please use the Contact Us options below.
UPDATED: June 08, 2021
