Low battery icon on the on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Connect your device to a power outlet for one hour then turn it on to resolve the low battery message.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

A low battery icon (battery with a red circle with a slash through it) appears on the screen.

Cause

The battery is low.

Resolution

  1. Plug the power cord into a known good outlet and leave it plugged in for one hour.
  2. After one hour, tap the power button to turn the device on.

If the low battery icon has not gone away after an hour or if the meter still will not start up, please contact us.

UPDATED: December 30, 2022