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Low battery icon on the on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Connect your device to a power outlet for one hour then turn it on to resolve the low battery message.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)

Issue

A low battery icon (battery with a red circle with a slash through it) appears on the screen.

Cause

The battery is low.

Resolution

  1. Plug the power cord into a known good outlet and leave it plugged in for one hour.
  2. After one hour, tap the power button to turn the device on.

UPDATED: July 30, 2025