Adding custom fields in SendSuite Tracking Online

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Products affected: SendSuite® Tracking Online

Custom fields can be added by a SendSuite Tracking Online administrator.

Important Notes:

  • A maximum of 5 custom fields may be added.
  • Two types of fields may be added:
    • Text box
    • List
  • Only administrators may add, edit, and delete custom fields.
  • In SendSuite Tracking Online, custom fields are visible in the right-most column of Receive, Deliver, and Edit. In the mobile app, custom fields are visible below the existing fields.
  • In Packages view, the custom fields are in the right-most columns.
  • Custom fields appear after the standard fields.
  1. Sign in to SendSuite Tracking Online with an administrator account.
  2. Select Settings > Form Layouts.
  3. In the Custom Fields section, click the + button.
  4. Enter the desired Field name (required).
  5. Select the desired field type:
    • Text box
      1. (Optional) Select Show Preview to see how the field will look. When finished previewing, select Hide Preview.
    • List
      1. In the List Options section, enter each desired value for the list (required). Press Enter after each item.
      2. (Optional) Select Set the first option as default to make default the first value on the list.
      3. (Optional) Select Show Preview to see how the list will look and behave. When finished previewing, select Hide Preview.
  6. Select the forms on which the new custom field should be displayed:
    • Receive, Edit, and Deliver Forms
    • Manage Asset Form
  7. Select Save.
  8. (Optional) To change the order of custom fields, click and drag the fields to the desired positions.
  9. When finished adding custom fields, select Home to return to the Home screen.

UPDATED: June 15, 2021