How to connect T741, T742, and more devices with Windows Mobile Device Center for SendSuite Arrival

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Products affected: T741, T742, T743, T745, T746, SendSuite® Arrival®
Follow the steps listed to connect your device with the Windows Mobile Device Center (WMDC):

  1. Select Start > Settings > Connections.
  2. Select USB to PC.
  3. Uncheck Enabled advanced network functionality to disable Remote Network Driver Interface Specification (RNDIS).

T742 and T743:
  1. Select Start > Settings.
  2. Select Connections.
  3. Select USB to PC.
  4. Uncheck Enable advanced network functionality.

T745 and T746:
  1. From the OS Windows, select Settings.
  2. Select Connections.
  3. Select USB Connect.
  4. Select ActiveSync Serial.

UPDATED: August 14, 2021