How to download bulk proof of delivery files in SendSuite Live

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Products affected: SendSuite® Live
Note: This procedure can be used if the United States Postal Service (USPS) did not receive a manifest and did not provide a bulk proof of delivery (BPOD) file to download.

To download BPOD files in SendSuite® Live:
  1. Open Internet Explorer.
  2. Select the SendSuite Live Administration link.
  3. Select the Documents Viewer tab.
  4. Select BPOD Document Viewer.
  5. Select the Document ID of the file you need to verify.
  6. Select Download BPOD File.
  7. Follow the prompts to save the PDF file.

UPDATED: August 14, 2021