How to calibrate a J696 label printer used with SendSuite Live, SendSuite Xpress, and more
Products affected: J696 printer, SendSuite® Live, SendSuite® Tracking, SendSuite® Arrival®, SendSuite® Xpress, Ascent™
Follow these steps to perform a quick calibration on a J696 printer:
Follow these steps to perform a standard calibration on a J696 printer:
- Confirm the printer is on and has media loaded.
- Press and hold the FEED button until at least one full label is output, then release the button and wait for the printer to process the data.
- One of the following calibration statuses will display:
- CALIBRATION COMPLETE will be displayed if the calibration was successful. The media will advance to the top of next media.
- CALIBRATION FAILED will be displayed if calibration was not successful.
- WARNING LOW BACKING is a normal message when calibrating die-cut media mounted on a translucent liner or a notch tag stock media.
- If the calibration failed, press and hold the FEED button until the tops of two consecutive labels have been output.
- If CALIBRATION FAILED is displayed, perform a standard calibration.
Follow these steps to perform a standard calibration on a J696 printer:
Note: When calibrating a gap or reflective media, press and hold the FEED button until at least one label is output.
- Confirm the printer is on.
- Press the Menu button until you get to Media Settings.
- Press Enter.
- Use the Down button and scroll to Sensor Calibration.
- Press Enter to access the Sensor Calibration.
- Press the Down button to Perform Calibration.
- Press Enter.
- Press Yes to proceed.
- Proceed according to the following the media types:
- Die-Cut: remove a label or two from the liner, then install the media, position the media sensor under the liner area, and press ESC.
- Notched (or Reflective): install the media, then position the media sensor under a notch (or black mark), and press ESC.
- Continuous: install the media, position the media sensor under the stock, and press ESC.
- Scan Paper: use this for all media except Continuous, position label material (and liner, if any) over the sensor, and press ESC.
- No media: press ESC.
- Confirm that the printer displays CALIBRATION COMPLETE.
- Press the ESC and then EXIT to return to READY.
UPDATED: June 19, 2020
