To avoid jams and crooked folds be sure to load material correctly on your inserter.
To load material into an insert tray:
Use the Sled Locking Lever to slide the Sled to the end of the Tray. The Sled will automatically lock in place.
Using the Side Guide Adjuster, open the sides of the Tray beyond the width of the material.
Stand a stack of material straight up and against the front end of the Tray, and in the orientation specified on the Mail Piece Icon Tree and Home screen loading instructions.
Using the Side Guide Adjuster, bring the sides of the Tray lightly against the material, then release the Adjuster. The Guides will automatically spring back to a position that will allow for proper clearance during feeding of the material in the Tray.
If you require additional assistance, contact technical support. Please have your model and serial number ready.